Our Pittsfield client is seeking a Case Manager to support families, seniors, individuals with disabilities, and high-risk residents. The goal is to help residents live independently by connecting them with supportive services and integrating them into the broader community. This role works closely with leasing staff, Tenant Relations Specialists, and outside service providers to promote resident stability, independence, and well-being.
Key Responsibilities
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Conduct assessments and develop individualized service plans
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Provide case management and make appropriate referrals
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Build relationships with service providers and monitor resident progress
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Identify service gaps and coordinate solutions
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Organize community integration activities and social events
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Maintain accurate documentation and reports
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Support property staff with tenant compliance and outreach efforts
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Design and distribute community newsletters
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Work independently across various residential and community locations
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Stay current with HUD, MHFA, and other regulatory training (36 hours required in first year)
Qualifications
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High school diploma or GED (Associate’s degree preferred)
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2–4 years of experience in case management or human services
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Strong interpersonal and communication skills
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Comfortable with Word, Excel, and general technology
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Valid driver’s license and reliable transportation
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Mission-driven with a team-oriented, solution-focused mindset
Work Environment & Physical Requirements
- Hybrid Work Opportunity
- Mix of office and fieldwork in diverse settings
- Must be comfortable working in non-traditional environments
