IT Systems Administrator I - City Of Pittsfield - Pittsfield

Reporting to the Chief Information Officer and working in collaboration with the Director of HR and Director Finance, the IT Systems Administrator I will support municipal financial systems and line of business applications. The IT Systems Administrator I must approach this role from a customer service focus, and should consider their coworkers as being their customers. As such, technical knowledge, responsiveness, and interpersonal skills are each critical elements of success in this position.

We are an affirmative action/equal opportunity employer committed to promoting a multicultural work force, excellence in public service, and on-going mutual respect in our working relationships. We strongly encourage people of color, people with disabilities, LGBTQ+ individuals, bilingualists, and people from other underrepresented groups to apply for our open positions - recognizing and respecting that diverse perspectives and experiences are valuable to our team and essential to our public service. 

RESPONSIBILITIES

• Administration of Munis ERP solution.
• Administration of ExecuTime software including auditing of payroll transactions.
• Administration of on premise server side and cloud based financial applications.
• Assists with the administration and implementation of union contracts as it relates to payroll.
• Assists with matters related to building security including access to building security systems
• Responsible for engineering and support of Power BI reporting solutions, Crystal Reports, and other data warehouse environments.
• Upgrading, installing, patching / troubleshooting of server-side financial applications.
• Analyze operational data, identify potential issues, and provide strategies for optimal integration of business applications.
• Provide end user support for Munis, ExecuTime, Crystal Reports, and other line of business applications.
• Completes help desk tickets; monitors for and respond to help desk tickets as they are submitted by end users.
• Develop training material and conduct end user training; may serve as project manager when implementing new business applications.
• Performs other related duties as required or assigned.

QUALIFICATIONS

• At least five (5) years of full-time experience administering database applications.
• Bachelor’s degree in computer science or information systems is preferred, a combination of relevant field experience, training, and education will be considered.
• Preference will be given to candidates who possess Microsoft SQL, Microsoft Power BI, CRCP, or PMP certifications.
• Expertise in reporting technologies such as Crystal Reports and Power BI and / or ETL.
• Experience with data warehouse and business intelligence systems.
• Working knowledge of networking and the Active Directory domain environment.
• Working knowledge of financial services industry.
• Willingness and ability to learn new technologies and take on additional responsibilities as required by the position.

WORKING CONDITIONS

This is an office-based job in a dynamic municipal building.  While performing the duties of this position, the incumbent is required to: interact and communicate frequently with the public, government officials, other staff members, and/or third parties transacting business with the City. This position requires a high degree of confidentiality and strong attention to detail for the auditing of city financial systems, auditing of facilities security systems, and the auditing of other IT systems. 

PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. To perform the essential functions of the job, the employee must be able to perform the following: Stooping, crouching, reaching, standing, walking, pushing, pulling, lifting, grasping, talking, hearing/listening, seeing/observing, repetitive motions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Light physical labor, including lifting objects up to 25 pounds.

HOURS

35 hours per week

8:30AM – 4:00PM, Monday-Friday

SALARY

$67,051.47 - $87,166.8

APPLICATION DEADLINE: 

Wednesday, April 2, 2025, at 4:00PM.

Company Description

Nestled in the heart of the Berkshires, the City of Pittsfield is a vibrant and welcoming community that blends rich history with a forward-thinking outlook. As the cultural and economic hub of the region, Pittsfield offers a dynamic environment where innovation and tradition coexist harmoniously. Our city government is committed to fostering a high quality of life for all residents by delivering essential services, promoting sustainable growth, and championing a diverse and inclusive community.

Working for the City of Pittsfield means being part of a team dedicated to public service and making a real difference in the lives of our citizens. We pride ourselves on our collaborative approach, where employees are encouraged to contribute ideas and take initiative. Whether it’s enhancing public safety, improving infrastructure, or supporting our vibrant arts scene, every role within our organization plays a vital part in shaping the future of our city.

We are an affirmative action/equal opportunity employer committed to promoting a multicultural work force, excellence in public service, and on-going mutual respect in our working relationships. Minorities are encouraged to apply. We strongly encourage people of color, people with disabilities, LGBTQ+ community, and people from other underrepresented groups to apply for our open positions - recognizing and respecting that diverse perspectives and experiences are valuable to our team and essential to our public service.

Join us in our mission to build a stronger, more connected Pittsfield, where everyone has the opportunity to thrive.

Benefits

• Health Insurance
• Dental Insurance
• Life Insurance
• Retirement Savings Plan
• Up to 14 paid Holidays
• Personal Days
• Vacation Time
• Earned Sick Leave
• Employee Assistance Program
• Tuition Reimbursement