Dental Billing Specialist REMOTE - Community Health Programs - Great Barrington

Dental Billing Specialist - REMOTE

The Dental Billing Specialist reviews electronic dental records, computer generated reports, and other reporting tools to identify conditions treated and the services provided to each patient. This role is responsible for overseeing the timely and accurate coding of diagnoses, services and procedures performed by dentists, hygienists, and any other provider performing billable services, and supplies used utilizing the appropriate coding system. Excellent customer service and communication skills are required for this position. Spanish bilingual is a plus. This position also monitors and resolves all aged receivables. This person will support CHP’s mission, vision, and values and will adhere to compliance protocols as well as CHP’s policies and procedures.

• Ability to interact with others with tact and diplomacy; treat others with respect and consideration regardless of status or position; contribute to a positive team spirit; balance team and individual responsibilities; display highest degree of professionalism and ethics.
• Respond appropriately to patient needs; manage difficult or emotional patient situations in a way that instills trust and respect; solicit feedback to improve performance.
• Ability to manage multiple priorities; work well under pressure; complete tasks correctly and on time with limited supervision; step in when needed and cross train for additional site coverage; respond promptly to requests for service and assistance; confidence in leading and instructing others; ability to delegate effectively
• Ability to effectively present information in one-on-one or small group situations; respond well to questions; complete administrative duties accurately and timely.
• Ability to calculate figures and amounts; solve practical problems; interpret a variety of instructions furnished in written, oral, diagram or schedule form.
• Punctual and reliable; ability to maintain schedule commitments.
• Spanish speaking/bilingual is a plus.
• Knowledge of dental terminology, anatomy and physiology; knowledge of CDT and modifier usage; knowledge of third party payer reimbursement policies and procedures; knowledge of coding and billing programs and ability to use coding and claims software; knowledge of Electronic Dental Record system preferred.