Customer Service Representative - Berkshire Precision Tool, LLC - Pittsfield

Berkshire Precision Tool, LLC, a leading supplier of American-made, industrial cutting tools, is seeking a full-time Customer Service Representative to join our team. The hours for this position will be 8:00 PM - 5:00 PM, Monday through Friday.

The candidate must respond to customer telephone and written inquiries regarding placement of orders, status, returns, complaints, and adjustments. This is an onsite position

We offer an excellent benefit package, including medical, dental, vision, 401(k) including both a company base and matching contribution, paid holidays and vacation, long-term disability, short term disability benefits and life insurance

Requirements of this position are:

• Previous customer service experience in an office environment
• Excellent customer service skills
• Ability to multi-task in a fast-paced environment
• Demonstrated Proficiency in Microsoft Office Products (Word and Excel)
• Excellent attention to detail