RacingJunk.com/Internet Brands MA Website: internetbrands.com/work-with-us/ |
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Job Title: | |
Telemarketing/Customer Service Representative | |
Salary Range: | Location: | North Adams |
Job Type: | Category: | Full Time | Customer Service |
Education Level: | Work Experience: |
Some College Coursework Completed Preferred |
2+
Preferred |
Description: | |
MotorHead Media, a division of Internet Brands, owns and operates an interrelated, complementary group of online marketplaces serving motorsports enthusiasts. Our extended family of niche-focused, online classified sites connects millions of buyers and sellers across a wide range of motorsports enthusiast groups, from racing and performance to classic cars, motorcycles and powersports. MotorHead Media is partnered with some of the most powerful names in the industry, extending our reach to millions of active consumers throughout the automotive and performance racing communities. These partners include race tracks, sanctioning bodies, series and events as well as television, online and print media. We are currently seeking a motivated and reliable Full-Time Telemarketing / Customer Service Rep to work in our North Adams office Monday - Friday from 8:30am to 5:00pm. We offer a fun casual work environment, comprehensive compensation and benefits package located downtown. Primary objectives are to convert basic free memberships to annual recurring premium paid members through outbound telemarketing methods. Responsibilities: - Make outbound sales calls for renewal or upselling purposes as well as provide concierge service to our users. - Provide secondary support for inbound customer service calls. Make account and website changes as necessary. - Provide input to membership program and other promotions. - Generate daily call summary/report of membership call activity. Internet Brands® is a fully integrated online media and software services organization focused on four high-value vertical categories: Automotive, Health, Legal and Home / Travel. The company’s award-winning consumer websites lead their categories and serve more than 100 million monthly visitors, while a full range of web presence offerings has established deep, long-term relationships with SMB and enterprise clients. Internet Brands’ powerful, propriety operating platform provides the flexibility and scalability to fuel the company’s continued growth. For more information, please visit www.internetbrands.com | |
Requirements: | |
- Excellent communication skills, both written and verbal. - Customer service experience is a plus. - Knowledge of the internet and Microsoft Office products. - Enjoy working in a team environment. |