Teller

We are seeking applicants for a full-time Teller for our Great Barrington office.  The ideal candidate enjoys interacting with the public, is comfortable handling large cash transactions, and selling bank products/services. Transactions must be processed accurately and efficiently in accordance with established policies and procedures. The successful candidate will be the “frontline” of our bank and will play a fundamental role in achieving our customer satisfaction and revenue growth objectives. 

JOB FUNCTIONS:
A. Conduct customer transactions.

• Receive checking and savings deposits: verify cash and endorsements, receive proper identification for cash back and issue receipts of deposit.

• Examine checks deposited and determine proper funds availability based on regulation requirements and complete holds as necessary.

• Process savings withdrawals. Cash checks: verify endorsement, receive proper identification and ensure validity.

• Identify counterfeit currency.

• Process Consumer and Mortgage loan transactions.

• Sell money orders, bank checks, and certified checks.

• Cross-sell bank products and services to maintain and build customer relations.

B. Respond to and resolve customer inquiries regarding deposit accounts to maintain a high level of customer service.

• Answer inquiries and/or directs questions to the appropriate department.

C. Perform miscellaneous duties.

• Responsible for balancing teller cash drawer.

• Buy and sell currency from the vault as necessary, ensuring that teller drawer cash limits are not exceeded.

• Follow all bank policies and procedures.

• Other duties as needed.

SKILLS, KNOWLEDGE AND ABILITIES REQUIRED             

• Must possess a High School diploma or its equivalent.
• Ability to respond to customer requests with tact, diplomacy, and at times a sense of urgency.
• Skills in basic math.                                                                                                                              • Strong attention to detail and ability to type with accuracy.
• Ability to use office equipment: calculator, photocopier, adding machine and personal computer.
• Must possess communication and interpersonal skills.
• Ability to read, speak and write the English language.
• Ability to be flexible, and able to travel to any of Pittsfield Cooperative Bank branch locations.

PHYSICAL REQUIREMENTS:
This position requires manual dexterity, the ability to lift and carry up to 15 pounds on occasion. This position also requires standing, bending or stooping as necessary.

~Competitive salary and excellent benefits package offered.

**PLEASE APPLY ONLINE (if needed applications can be completed at any of our branch locations)

EOE/AA