Administrative Assistant


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UCP of Western Massachusetts
535 Curran Highway
North Adams, MA 01247


Company Description:
UCP of Western Massachusetts is a nonprofit organization that provides services to people with all types of disabilities, including Cerebral Palsy (CP). Our mission is to advance the independence, productivity, and full community inclusion for everyone we support.
We are dedicated to providing innovative programs and services that meet the needs of our members and their families.
We are committed to providing high-quality services that are tailored to the individual needs of our members. We are also committed to providing a family-centered approach to service delivery.
If you are new to human services and you are looking for a rewarding career, UCP of Western Massachusetts is a great place to start. We offer a variety of opportunities including volunteer opportunities, internships, and full-time positions. We are always looking for talented and enthusiastic individuals to join our team. UCP has offices in Pittsfield, North Adams and West Springfield, MA.

Administrative Assistant
$16.00 Per Hour
North Adams
Full Time
Administrative / Phone Duty
High School or Equivalent
Up to One Year

UCP is a growing non-profit human services organization with two offices in the Berkshires and 110 employees . You will provide administrative support to the Family Support department and be the face of UCP for all visitors to the North Adams campus. This role reports to the Senior Director of Program Operations.  By support our program staff in administrative duties, you will help help individuals with disabilities meet their goal to be more independent in their families and communities. 

Administrative Assistant Responsibilities

  • Greet and direct visitors following safety protocols.
  • Answer multi-line telephone and transfer calls appropriately.
  • Assist in keeping reception area clean and clutter-free and all pamphlets and other materials are up to date.
  • Update White Board for current events. 
  • Maintain meeting room schedule.
  • Prepare materials for programming and participate in scheduling, registration, set up and clean up for programs as requested.
  • Make copies, material packets, send faxes, laminate materials, and create mailings upon request.
  • Distribute mail. 

Administrative Assistant Benefits

  • Medical, dental and vision insurance after first month of employment
  • Earn two weeks vacation in first year of employment, three week rate after first year
  • Three personal days per year
  • Earn up to seven sick days per year
  • 403(b) retirement program with company match after one year
  • Mileage reimbursement
  • Employee referral program and more! 

Administrative Assistant Requirements

  • High School Diploma or equivalent
  • Up to one year of administrative paid work or volunteer experience preferred
  • Proficiency in Office 365 and ability to learn new software
  • Be able to work in an office setting (North Adams, MA)
  • English language reading, writing and comprehension skills
  • Spanish bilingual desirable
  • Customer service skills 
  • Telephone skills
  • Detail oriented and organized
  • Ability to understand the importance of and ensure confidentiality, privacy and professionalism in all interactions
  • Acceptable CORI/SORI background check
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