RECEPTIONIST

The secretary/receptionist coordinates and assists the Clinical Director in maintaining the paper flow of clerical functions in the office.

1.  Provides assistance to the Executive Director/Administrator, preserving the confidential nature of items of which he/she has knowledge.  He/she must maintain the files, supplies and general office condition in an orderly manner.

2. Handles all correspondence and word processing for the hospice organization.
3. Maintains minutes of meetings.
4. Answers telephone inquiries and channels them appropriately.
5. Is responsible for maintaining administrative and clerical files.
6. Files clinical notes after recording on the “Weekly Ledger” sheet.
7. Makes sure that all doctor's order forms and related forms are current and in compliance with Medicare and Medicaid regulations.  Updates all current forms in separate patient files.
8. Keep Medicare and Medicaid manuals up-to-date at all times.
9. Sends doctor's orders to physicians when received from nurses for his signature.  Keeps current log of what is sent to make sure they are returned with signature.
10. Purchases and keeps postage on hand.
11. Closes out patient's clinical record when discharged.
12. Maintains current patient statistics utilizing the Management Information System.
13. Maintains ledger cards for all new patients admitted for clerk's use.
14. Other duties as assigned by the Director.