The secretary/receptionist coordinates and assists the Clinical Director in maintaining the paper flow of clerical functions in the office.
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Provides assistance to the Executive Director/Administrator, preserving the confidential nature of items of which he/she has knowledge. He/she must maintain the files, supplies and general office condition in an orderly manner.
- Handles all correspondence and word processing for the hospice organization.
- Maintains minutes of meetings.
- Answers telephone inquiries and channels them appropriately.
- Is responsible for maintaining administrative and clerical files.
- Files clinical notes after recording on the “Weekly Ledger” sheet.
- Makes sure that all doctor's order forms and related forms are current and in compliance with Medicare and Medicaid regulations. Updates all current forms in separate patient files.
- Keep Medicare and Medicaid manuals up-to-date at all times.
- Sends doctor's orders to physicians when received from nurses for his signature. Keeps current log of what is sent to make sure they are returned with signature.
- Purchases and keeps postage on hand.
- Closes out patient's clinical record when discharged.
- Maintains current patient statistics utilizing the Management Information System.
- Maintains ledger cards for all new patients admitted for clerk's use.
- Other duties as assigned by the Director.