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Program Manager - Family Resource Center - 18 Degrees - Pittsfield

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18 Degrees
480 West Street
PITTSFIELD, MA 01201
Phone:(413)448-8281
Website: Click Here

Company Description:

18 Degrees is where the sun stands just below the horizon at daybreak. It’s more dark than light in that moment, and hard to see the way forward. At 18 Degrees – formerly Berkshire Children and Families – it’s our mission and privilege to meet people at that point, with the promise that for them, for all of us, the light will grow from the start of each new day.

18 Degrees promotes the well-being and strengths of children, youth, and families to build better communities in Western Massachusetts. We provide education, parenting skills and support, prevention and intervention, advocacy, and life skills across a spectrum of programs serving children, young people, individuals and families in four areas: early education and care; foster care and adoption; child and family well-being; youth and community development.

Our approach with folks is to start with questions about their goals – their dreams. Our work is to guide them to the resources, skills, and support that will help them reach their goals. This is not a typical conversation for social service agencies, but it is one that is central to our mission of Every child in a family. Every family in a community. Focusing on hopes and dreams helps those we serve to see that new beginnings are possible.

Program Manager - Family Resource Center
$24.88 Per Hour
Pittsfield
Full Time
Human Services
Supervisor
Social Services
Bachelor's Degree
Required
5+
Required

Program Manager – Family Resource Center

18 Degrees, a non-profit human service agency serving Western Massachusetts, is where new beginnings come to light for children and families – and could be where your new career does the same! 

At 18 Degrees, we cultivate teams and leaders to embrace the principles of diversity, equity and inclusiveness to support the needs of our community.

  • The Program Manager is responsible for the day-to-day supervision and management of the Family Resource Center (FRC) operations.
  • The Manager is also responsible for ensuring coordination with the FRC’s Network Service providers; for managing other external community relations; and monitoring community needs. Primary attention and collaboration with the school system and juvenile courts as well as the DCF contract manager.
  • The Manager provides administrative supervision for all FRC staff, including the Clinician, Family Partner, Family Support Workers, School Liaison, Group Childcare Workers, and other FRC program staff.
  • Works with the Clinician to lead trauma informed and clinically competent services.
  • The Manager will oversee coordination of FRC volunteers and work directly with family members and/ or youth, as needed.
  • Responsibilities include regular reporting to the Program Director, contract manager and FRC Network on data management, tracking trends with the court and the Child Requiring Assistance [CRA] process, community at large, managing contract requirements and other administrative duties. Ensuring evidence-based practice and fidelity to models used.

 Qualification Requirements:

    Education Required:  Bachelor’s Degree

Minimum Required Experience: Five years post graduate experience with children and families; [Preferred at least five year’s program development and supervisory experience in human services/related field.]

Other Experience:  Experience living & working in the neighborhoods served, with an understanding of issues that those individuals and families face and awareness of the strengths families bring.

 People of color, LGBTQ+ individuals, Lived Experience and multicultural/multilingual candidates are strongly encouraged to apply Send resume and cover letter to Paula McDermott, 18 Degrees, Inc., 480 West Street, Pittsfield, MA  01201 or email pmcdermott@18degreesma.org  AA/EOE

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