Warehouse Lead

Warehouse Lead 
Monday-Friday/Days/Competitive benefit package: medical, dental, short & long term disability, 401(k), PTO (paid time off) 
JOB SUMMARY: 
The Warehouse Lead has leadership over the warehouse. The incumbent will be responsible for managing and organizing the dock schedule and working through potential problems with corporate logistics personnel, shipping companies, truck drivers, production, plant management, and our warehouse drivers. This will require advanced knowledge of our production and shipping processes. This individual must be a resource to the dock drivers for solving any issues that they have. In addition, this position will record and file all shipping data. This individual will participate in warehouse organization and in determining product and material locations. This person will be responsible for monitoring dock equipment such as dock doors, dock plates, forklifts and the spotter trucks. This person is required to be able to (or learn how to) drive the forklifts. Training new employees is a key ability required in this position. The ability to lead a fully functional team and drive improvement as processes change. In depth computer knowledge is required utilizing Microsoft Office suite (heavy use of Outlook and Excel) and our JD Edwards inventory management program. 

EDUCATION / EXPERIENCE:  
•    High school diploma or GED. 
•    Indirectly supervise the dock drivers by giving them guidance on issues and setting their workload. Also responsible for their training and development. 
•    This position works with little supervision. 
•    Forklift certification. (Must complete in-house certification within 30 days of hire.)   
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:
•    Minimum of 2 years of leadership experience in a warehouse / manufacturing setting is preferred. 
•    Customer and Personal Service: Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. 
•    Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods. 
•    Managing one’s own time and the time of others. 
•    Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions. 
•    Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. 
•    Gives full attention to what other people are saying, taking time to understand the points being made, and asking questions in an appropriate manner, and not interrupting at inappropriate times. 
•    Considering the relative costs and benefits of potential actions to choose the most appropriate one. 
•    The ability to arrange workloads, deliveries, outbound shipments, and priorities based on knowledge of shipping principles and customers’ demands. 
•    Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. 
•    Monitoring/Assess performance of you, other individuals, or organizations to make improvements or take corrective action. 
•    The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.   
  ESSENTIAL DUTIES & RESPONSIBILITIES:  
•    Plan work assignments and equipment allocations to meet transportation, operations. 
•    Examine package contents and compare with records, such as manifests, invoices, or orders, to verify accuracy of incoming or outgoing shipment. 
•    Prepare and process documents, such as work orders, bills of lading, and shipping orders. 
•    Record shipment data, such as weight, charges, space availability, and damages and discrepancies, for reporting for materials, using knowledge of shipping procedures, routes, and rates. 
•    Confer and correspond with carrier representatives and PWI transportation department to rectify problems (such as damages, shortages, and non-conformance to specification) and to make arrangements and to issue instructions for shipping and delivery of materials. 
•    Confer with customers, carriers, supervisors, contractors, and other personnel internal and external to exchange information and to resolve problems. 
•    Direct workers in transportation or related services, such as pumping, moving, storing, and loading or unloading of materials. 
•    Collaborate with employees and Management to assist in problem resolution. 
•    Manage the plant’s recycling and UPS programs. 
•    Coordinate needed forklift maintenance. 
•    Manage forklift certification. 
•    Work with supervisors and warehouse personnel to craft and implement standard operating procedures, safety policies, and work processes. 
•    Train warehouse employees on all safety related topics and actions that affect their daily jobs. 
•    Use a forklift as needed to load and unload trucks or work the production line.