Community Development Administrative Assistant - Town of Williamstown - Williamstown

The Community Development Assistant is responsible for clerical and administrative support to the operations of the Community Development Department, including the Board of Health, Building and Inspection Officials, Director/Planner, and appointed and elected land use boards, as well as other related tasks as required.  Provides occasional evening meeting support for various boards and committees as needed.  The position also provides support for other departments as needed.

Works under the supervision of the Community Development Director.

The position has regular contact with the general public, requiring tact and sensitivity.  Able to to follow instructions and cooperate with colleagues, residents, and business owners.  The position is comp time eligible. Specific duties may also be directed by  the Building Commissioner and Health Inspector.

Applicant must use a customer service-oriented approach to dealing with the public. Knowledge, comfort, and familiarity with Windows and web cloud-based applications.  Strong attention to detail, accuracy, and a high level of discretion are essential.

Provides front-end customer service functions, including answering and directing phone calls and walk-in traffic. Assists in maintaining department schedules. Processes and ensures the accuracy of various documents, including various applications and other permit-related forms. Calculates and takes in fee payment as dictated by the current fee schedule. Records and tracks deposits of fees and payables to the Town Treasurer and Accountant.  Assists with organizing the annual budget.  Serves as the department's records clerk and maintains an orderly and easily searchable hard copy and digital database of property records; assists members of the public in accessing such records.  Serves as back-end administrator for the Town's cloud-based permitting website. Maintains department supplies and equipment maintenance contracts. Maintains vital records for land use boards, including meeting minutes, issuance of permits, mailings, postings, and advertisements for public meetings and hearings. Assists in the management of department grants and other projects.  Most work is done in an office setting and requires minimal physical effort.