IT Liaison - BFAIR - North Adams

The IT Liaison is responsible for taking a lead role in interfacing with the IT Support contractor to provide agency-wide support for all technology operations, education and security management for both hardware and software products.  In conjunction with the agency’s IT contractor this position will manage a schedule and have clearly defined response time to keep staff up and running with their technology to support the agency mission.  The IT Liaison will be responsible for reacting to immediate needs, inventory control, facility badge access and technical support to all users.

Bachelor's Degree in related technology field preferred or high school diploma and 2-5 years of related experience may be substituted, Microsoft administration certification preferred.  Must have excellent communication skills, ability to multitask, detailed orientated and be able to problem solve.  Must be proficient in Microsoft Administration and software implementations. Ability to complete all initial and ongoing background checks including but not limited to: CORI, SORI, Fingerprinting, LEIE, Driving record, E-verify, Physical, PPD and licensing and/or certification checks (i.e., nursing).  Valid US driver’s license and ready access to a vehicle.