Quality Assurance Specialist


Print Email Save

771 South Church Street

Website: bfair.org

Company Description:
We are a national and state accredited human service agency responsive to the unique needs
of people with disabilities and their families through: a dedication to excellence; diverse service options;safe and healthy environments; fiscal responsibility; community partnerships; career opportunities and

Applicants for employment are considered without regard to race, creed, color, religion, sex, sexual orientation, marital status, national origin, genetic information, age, and disability, military or veteran status, Vietnam Era Veteran, or being an member of the Reserves or National Guard. Also it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law should be subject to criminal penalties and civil liability.

Quality Assurance Specialist
North Adams
Full Time
Human Services
Bachelor's Degree

The Quality Facilitator is primarily responsible for ensuring the delivery of quality supports and services.  Responsible for oversite of ensuring regulations are being met as well as adherence to CARF/QUEST standards. The QA Facilitator performs program visits to assess all activities, programs and plans to determine if current services support BFAIR’s mission and values, reflect national accreditation standards as well as DDS’s vision and mission.  These areas including implementation strategies for respect and dignity, individual control, community membership, relationship building, growth and accomplishment, and personal well-being for each individual served. The Quality Facilitator will monitor the quality of service delivery through the implementation of each person's Individual Support Plan (ISP).


QUALIFICATIONS:     Bachelor's Degree and a minimum of 3 years’ experience delivering programmatic supports for individuals with disabilities required. Ability to complete all initial and ongoing background checks including but not limited to: CORI, SORI, Fingerprinting, LEIE, Driving record, E-verify, Physical, PPD and licensing and/or certification checks (i.e. nursing).  Valid US driver’s license and ready access to a vehicle.

TRAINING REQUIREMENTS: Must maintain all certification needed in the program including: CPR, First Aid, MAP and BFAIR Human Rights Training.  May need to attend workshops, seminars or BFAIR functions as needed for job development.

Apply on Company Website