Site Superintendent (Maintenance)


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Berkshire Housing
1 Fenn Street
Website: Click Here

Company Description:
Berkshire Housing is a private non-profit organization that serves all of Berkshire County. Since it's founding in 1971, it has focused on improving the lives of our residents by creating affordable housing, providing housing services and programs and helping communities access and administer community development projects.

Our mission is to be good neighbors, creative innovators, committed partners, and navigators for all.

Come join our growing team! Berkshire Housing offers a competitive benefits package, supports a healthy work/life balance and embraces a culture of equity and inclusion for all.
Site Superintendent (Maintenance)
$20 Per Hour
Full Time
High School or Equivalent

Come join our growing Facilities team!  Whether you have years of experience in maintenance, are looking for a career change, seeking to learn a new sill skill set or maybe you are winding down your career and are wanting a different pace, we would welcome the opportunity to meet you.

Our Site Superintendents are a cohesive team that, together, care for over 1,000 apartments within Berkshire County. Each Site Superintendent takes pride in their property, is aligned with the mission and values of the organization and is an integral part of the larger Berkshire Housing Team. 

This position is responsible for the day-to-day maintenance and general upkeep of rental units, common areas including public bathrooms, laundry facilities, meeting spaces, exterior building maintenance and surrounding property. This is not a supervisory position.

This is a 40-hour position.  The hours are Monday through Friday, 8:00 am to 4:30 pm.  All Site Superintendents are assigned a one week on-call rotation every 6-8 weeks.  Mentoring is provided by our countywide Lead Site Superintendents and The Director of Facilities.

What does a typical workday look like you might ask?

As a Site Superintendent, each day will vary from the next.  Mornings begin with a team check in, review of email, voicemails, new assigned work orders, pending unit inspections, scheduled meetings, or emergencies that may have come up at the property. Next, a walk about the property to check the internal and external grounds, paying close attention to cleanliness and any obvious structural concerns.  Once you understand the priorities, there is some flexibility in how the day is approached.   Apartment turnovers are always the priority.   Often, tenant interactions may interrupt the flow of the day.  In this case, Site Superintendents are coached to balance the conversation between empathetic listening and gentle redirection. Each day closes with a final check of emails and voicemails.  The goal is always to leave the property feeling accomplished, knowing that you made a positive difference.


Job Qualifications

  • Independent thinker
  • Ability to work cooperatively and respectively in a team environment.
  • Ability to communicate effectively to address issues/concerns.
  • Excellent work ethic
  • Mission driven and able to maintain strong values
  • Ability to seek creative solutions in a positive, judgement free environment.
  • Openness to working with diverse populations and socioeconomic backgrounds.
  • Dependable – Must have a driver’s license and reliable transportation.
  • Willingness to perform physical labor in various environments.
  • Basic computer skills (Microsoft, email, and internet knowledge)