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Family Support Specialist--Magic Seasons - Child Care of the Berkshires, Inc. - Adams

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Child Care of the Berkshires, Inc.
PO Box 172
210 State Street
NORTH ADAMS, MA 01247
Phone:413-663-6593
Website: Click Here

Company Description:
Child Care of the Berkshires is a large not-for profit, early care and family support agency, operating a variety of programs throughout Berkshire County, including child care centers, a network of family child care homes, home visiting programs, parent child playgroups, parent education and skill building programs.

Its mission is to promote and strengthen families through the provision of high quality child care services to families whose parents are working or in training or, for any number of reasons, cannot adequately care for the children as well as other types of social and educational services which directly affect families and their well being.

Child Care of the Berkshires employs approximately 75 staff persons and its operating budget is approximately $5 million dollars. Child Care of the Berkshires is an Equal Opportunity, Affirmative Action Employer, with a longstanding commitment to increasing the diversity of the employee community.
Family Support Specialist--Magic Seasons
$19.00 Per Hour
Adams
Part Time
Child Care
Nonprofit
Associate Degree
Preferred
Up to One Year
Required

SEEKING: We are seeking a Family Support Specialist for our Magic Season Preschool & School Age Program. This position will be located in Adams, MA.

PROGRAM DESCRIPTION: 

The Magic Seasons Preschool & School Age Program is licensed by the Department of Early Education and Care to provide care for preschool and school age children in two classrooms. Transportation, as needed, and nutritional meals and snacks are provided.

BASIC FUNCTION:

The Family Support Specialist is responsible for case management and support services to families enrolled at Magic Seasons. These services include supporting families through the process of selecting childcare, enrolling children, assessing the parent fee, data entry, arranging transportation services and referring families to other agencies for additional services. He/she may also complete a variety of administrative details and support tasks, including answering the phones/taking messages, filing, ordering supplies and maintaining inventory control. The deliverance of high quality childcare and family support in the center setting is the primary goal.

QUALIFICATIONS

  • Degree in social work, sociology, counseling, early education or a related field preferred. 
  • A minimum of at least one year of relevant experience working with high-risk, case management services or early childhood education experience. Knowledge of local parent and child community resources is highly desirable. 
  • Understanding of early childhood development is highly desirable. 
  • Ability to deal tactfully, respectfully and maintain a working professional relationship with parents, CCB staff, and other professional and non- professional members in the community. 
  • Ability to work as a member of a diverse team of professionals. 
  • Must be sensitive to the needs of parents and the stressors in their lives and to interact in a positive, respectful way with many different parents, children and community members. 
  • Positive attitude, understanding, and commitment toward Strengthening Families philosophy, family engagement and family support. 
  • Working knowledge and ability to use standard office equipment, such as the telephone, copier, fax, calculator, as well as computers, email and software, including Excel, Word, and Google Workspace.
  • Competency in mathematics, ability to compute accurately.
  • Must demonstrate high quality, friendly, professional customer service. 
  • Ability to communicate clearly and pleasantly in person and on the telephone; competency in spelling and grammar. 
  • Ability to take direction, to prioritize tasks, complete tasks, adhering to deadlines.
  • First Aid and CPR required.
  • Must be able to maintain confidentiality while supporting the overall mission, values, and goals of Child Care of the Berkshires.
  • Must be willing to complete a background record check. 

GENERAL EXPECTATIONS:

  • Demonstrate regular, dependable and punctual attendance.
  • Maintain a neat and orderly work environment.
  • Demonstrate friendliness, politeness, and cooperation with other staff members, clients, supervisors, vendors, and members of the community
  • Must demonstrate a commitment to value diversity and contribute to an equitable and inclusive working environment
  • Adhere to policies of CCB, as stated in Personnel Policies, including dress code, confidentiality, WISP, information and technology, boundaries, and Employee Standard of Conduct.
  • Prioritize work and assignments in order to meet established deadlines.
  • Continues professional development through seminars, conferences, college/graduate course work, and State-sponsored trainings. Completes and individual professional development plan (IPDP).
  • Conducts self-evaluation of performance; willingness to accept constructive criticism and where appropriate, change behavior.

WORK ENVIRONMENT AND PHYSICAL REQUIREMENTS:

Duties performed on-site at the offices as well as in the classrooms. Employees work under typical office conditions, at a desk where the noise level is usually quiet and in classrooms where the atmosphere is active and loud.

This position also requires the following:

  • Ability to walk, stand, sit, and stoop.
  • Ability to communicate clearly and vocally in order to express and exchange information by spoken word. In addition, willingness to use translation and other tools to communicate effectively with the children and families we support.
  • Must be able to provide documentation of good physical health and mental health, freedom from communicable diseases. 
  • Must be able to lift and carry children weighing up to 40 pounds.
  • Ability to travel to and from centers.

WORK SCHEDULE AND YEAR: This is a 20 hour per week, year-round position. This position may evolve into a 40 hour per week position. Some meetings/events will be required, outside of traditional working hours.

SALARY RANGE:  $19 per hour. Benefits include vision and dental insurance, sick and vacation time as well as paid holidays, paid closure days, and retirement plan.

CHILD CARE OF THE BERKSHIRES IS AN EQUAL OPPORTUNITY, AFFIRMATIVE ACTION EMPLOYER, WITH A LONGSTANDING COMMITMENT TO INCREASING THE DIVERSITY OF THE EMPLOYEE COMMUNITY.

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