Office Assistant

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Maselli, Field & Maselli
151 Ashland St.
North Adams, MA 01247
Phone:(413)662-2020

Company Description:
Eye care facility with optical shop
Office Assistant
To Commensurate With Experience
North Adams
Full Time
Healthcare Office
High School or Equivalent
No Experience

A position as an office assistant in a busy optometric practice with room for growth based on performance.

Full time benefits include paid holidays, paid vacation, paid sick time, retirement plan with matching, and health insurance, as well as eyewear discounts and benefits. 

Initial duties and responsibilities:

  • Perform preliminary exam testing and room patients
  • Perform other diagnostic testing and patient training
  • Welcome patient at the front desk
  • Answer phone calls and direct calls appropriately
  • Pull and prepare charts for the coming days
  • Schedule appointments
  • Check insurance eligibility
  • Check patients in/out during time of appointment
  • Copy, fax, and/or scan documents
  • Confirm appointments
  • Help manage patient flow to ensure the doctors stay on schedule
  • Help with various front desk tasks

• Ability to accurately multi-task and be able to learn different jobs and tasks within the practice
• Meets commitments and is punctual
• Ability to work as part of a team
• Completes administrative tasks completely, correctly, and on time
• Ability to maintain patient confidentiality
• Ability to take careful and accurate notes and messages
• Ability to read, comprehend, and follow simple instructions, as well as accept constructive criticism
• Knowledge of basic computer skills
• Ability to maintain a professional demeanor at all times
• Must possess a high standard of cleanliness
• Must possess a strong attention to detail and maintain a high degree of accuracy
• Must treat all others with respect and dignity at all times
• Must possess a strong sense of empathy
• Must have the initiative to step in and help where needed without needing to be asked to do so