Nurse Educator/Trainer - FULL TIME - 40 HOURS - (ADMIN)

The Nurse Educator/Trainer, in collaboration with the Manager of Infection Control and Employee Safety, is responsible for planning and executing training to all employees for them to be successful in their jobs. Includes clinical competencies, mandatory and other training, department orientation, etc. Ensures position specific position mandatory training is completed and maintains attendance records electronically. Coordinates Vaccine and Medication Management. Collaborations with the Compliance Team and provides quarterly reports to the Compliance Committee. This person will support CHP’s mission, vision, and values and will adhere to compliance protocols as well as CHP’s policies and procedures

Nurse Educator/Trainer Essential Duties and Responsibilities:

• Track mandatory educations for all employees.
  • All employees and role-specific
• Provide, oversee and track yearly clinical competencies
• Provide, oversee, and track basic life support and advanced life support training
• Collaborate and support each site’s clinical lead and practice manager.
  • Provide and oversee new hire departmental orientation, including access to Athena
  • Provide and oversee completion of new hire competencies
• Provide monthly In Services using the Annual CHP Calendar.
  • Provide ad-hoc trainings when needed
• Collaborate and assist Manger of Infection Control and Staff Safety with Respiratory Protection Plan i.e., education, competencies, and annual fitting

• Collaborate and assist as needed with electronic medical record training

• Lead Vaccine Coordinator
  • Oversee vaccine program:
  • Support clinical staff
  • Assess and provide education to insure audit-ready, i.e., Vaccine For Children (VFC), Massachusetts Immunization Information System MIIS site visits.
  • Ensure clinical staff are certified upon hire and recertified yearly with vaccine compliance
• Lead Medication Management Coordinator
  • Oversee medication management program
  • Collaborate with Manager of Infection Control and staff safety to ensure Infection Control measures are met and sustained, to provide staff education on program, upon hire and annually.
• Collaborate with Director of Quality and Patient Safety on patient safety issues, concerns, or training
• Collaborate with Senior Director of Compliance and Risk Management on compliance and privacy issues, concerns, or training
• Coordinate emergency preparedness drills and testing with Director of Infrastructure; complete lesson-learned session following each drill or test
• Conduct Code Blue drills and complete lesson-learned sessions following each drill or test.
• Maintain documentation of all completed trainings by employees
• Provide regular reporting to Compliance Committee on completion status of mandatory training programs
• Oversee and ensure specialized training completed by high-risk groups, such as dentists, dental hygienists, dental assistants, obstetrics/gynecology providers
• Perform ad-hoc training as requested by the Chief Human Resources Officer/Compliance Officer
• Provide new hire training to new or newly promoted managers on:
  • Policies and procedure database, including policy on writing policies
  • Staff meetings, with formal agendas, minutes, and attendance
  • Incident reporting
  • Time and attendance approvals
  • Opening tickets with information technology vendor (“Indyconn”)
  • Opening tickets for facility (non-leased areas only) issues with vendor (“FMX”)
  • Addressing facility issues in leased locations
  • Organizational charts
  • List of CHP clinics and locations
  • How to order supplies
  • List of important contacts (e.g., for payroll issues, patient safety incidents or complaints, privacy issues, employee issues, Healthstream issues, employee health issues and probably plenty more)
  • Assess and teach understanding of performance improvement methodology
• Develop and provide training as to who we are as CHP including but not limited to
  • Definition and requirements of a Federally Qualified Health Center (FQHC)
  • Definition and requirements of the Health Resources and Services Administration (HRSA)
  • Definition and requirements of the Federal Tort Claims Act (FTCA) and the annual deeming application
  • Basics and requirements of Medicare Accountable Care Organization (ACO)
  • Requirements of the Uniform Data Set (UDS)

Competencies: To perform the job successfully, an individual should demonstrate the following competencies:

• Excellent verbal and written communication.
• Excellent multi-tasking, communication, and organization skills.
• Detailed oriented.
• Ability to understand people and situations.
• Ability to provide people-centered care.
• Ability to improve nursing quality.
• Ability to write reports, business correspondence, and training manuals.
• Strong planning, organizing, and project management skills required.
• Demonstrate ability in adult learning principles and training methodologies.
• Significant experience in classroom-style training.
• Strong working knowledge of hospital /office operations in the organization.

Essential Skills and Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• An RN/ and/or a BSN from an accredited school of nursing are required.
• Current BLS certification.
• A minimum of three years’ experience in an ambulatory setting is preferred. Recent experience in the medical office/outpatient preferred.
• Experience as Clinical Trainer a plus.
• Electronic medical records experience is required. Experience with Athena is a plus.
• Licensed as a RN by the Commonwealth of Massachusetts.