Behavioral Health Care Coordinator

The Behavioral Health Care Coordinator provides specialty case management to high-risk patients and families. This position collaborates directly with patients, patient’s families, physicians, school systems, and other care managers to assess the needs and strengths of high-risk patients and develops customized, proactive care plans that support patients’ optimal functional status and well-being.

• 2 years of experience with a chronically ill population is required. Background with all age populations preferred.
• Demonstrated experience in the effective assessment and engagement of individuals with BH/SUD conditions.
• Experience working in a healthcare setting as a member of a professional clinical team is required.
• Knowledge of community resources and supports, BH/SUD treatment as well as experience in referral for treatment, support, and services is required.
• Experience in providing evidence-based brief interventions to individuals with BH/SUD conditions including Motivational Interviewing, Behavioral Activation, CBT, and Problem-Solving Tx.

• Master's Degree in social work or related clinical healthcare field required.

• LCSW, LICSW, LMHC required
• Recovery Coach Certification preferred

• Ability to form rapid engagement and alliance-building with patients and their families.
• Ability to follow the logical management of a member’s care throughout the continuum of care.
• Possesses a basic understanding of applying clinical criteria when determining medical necessity.
• Experience with care coordination.
• Proven excellent leadership, and strong interpersonal, communication, and team-building skills.
• Proven collaboration & negotiation skills with providers, patients, families, insurance organizations, and government agencies.
• Proven ability to work independently and adjust to multiple demands and shifting priorities, ambiguity, and rapid change with resiliency.
• Computer literacy is required with the ability to manage multiple open applications.
• Ability to maintain and monitor the confidentiality of patient records.
• Ability to work autonomously and with meeting goals for productivity.