Imaging Support Specialist


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Berkshire Health Systems
742 North Street
Phone:(413) 447-2784
Website: Click Here

Company Description:
Berkshire Health Systems offers individuals the opportunity to work in an environment where they will be challenged, supported, and respected. As the region’s leading provider of comprehensive healthcare services, our employees are affiliated with an award winning teaching hospital, dedicated colleagues, and world class technology. The BHS family is proud to deliver the kind of advanced healthcare most commonly found in large metropolitan centers.
Imaging Support Specialist
To Commensurate With Experience
Full Time
Healthcare/Healthcare Professional
High School or Equivalent

Imaging Support Specialist – Full Time – First Shift

Pay Range: $17+/hour. Based on experience.

Responsibilities and Requirements

  • Primary Function
    • Prepares all PACS images to include pulling prior reports and comparison of films if needed
    • Print cd's requested by patients, physicians, other healthcare facilities and lawyers
    • Answers phones and performs duties to include the Call Center as it relates to the everyday happenings in a film library
    • Full and/or quick registration of patients for all radiology procedures
    • Schedule same day and advanced Radiology appointments with appropriate clinical history
    • Runs appropriate reports and statistics as needed by department and Radiologists
    • This position will work directly with the Radiologists
    • Must be able to work at different off-site areas with additional duties
    • Areas include 610 North Street, Main Radiology registration, Women's Imaging/MAC Radiology
    • May include any one or several of the described areas
    • Responsible for the satisfactory relationship between the radiology department and its clients
    • Assists with questions and delegates calls to the appropriate area within radiology
    • Filters calls for the radiologists by direct connecting them or taking messages if the radiologists are busy at the time
    • Position relates to the overall function of the radiology department and the hospital in view of patient care
  • Position Qualifications
    • Experience
      • 1 year of computer experience required, full and express registration training, receptionist, advanced scheduling experience highly preferred
      • Must have excellent phone etiquette and ability to deal with the public
      • 1 year experience in a medical office or hospital environment preferred
    • Education and Training
      • High school diploma, medical terminology is preferred.
    • License, Certification & Registration
      • CPR
  • Other Requirements
    • Excellent written and verbal communications
    • Can multitask well
    • Good spelling, reading, and writing skills
    • Must be able to use other computer programs but can be trained
    • Meditech, Powerscribe, PACS knowledge preferred but can be trained


Berkshire Health Systems offers one of the most comprehensive Benefit Plans you can find! This includes but is not limited to: Medical, Dental, Vision, 403b Pension Plan and much more

Berkshire Health Systems supports diversity in our workforce.

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