Security Guard (2nd Shift), Full-Time

2nd Shift: 3:00pm - 11:00pm. Full-Time opening. 

This position requires the ability to work a flexible schedule, with availability on weekends and holidays, and for events, programs, and festivals, including those after museum hours.

Job duties include but are not limited to:

• Secures/opens museum and other campus buildings as scheduled
• Performs routine rounds of all buildings/areas as scheduled
• Checks doors/windows of buildings to ensure tightly closed/locked; notes in log any unlocked
• doors/windows.
• Responds to all security requests on campus, relays messages to the Manager
• Determines when incident requires written report, which report form to use and submits to
• supervisor; may prepare other written reports as directed by the Manager.
• Completes all incident reports by taking the time to investigate; promptly reports incidents or
• risks that require Manager's attention
• Monitors security camera monitors/observes campus activity
• Maintains a courteous, respectful and professional manner at all times
• Observes the highest standards of conduct of the department and organization.
• Helps to maintain the highest standards of integrity, credibility, and trustworthiness
• All other security duties as needed and required

Knowledge, Skills and Abilities:

• Enhanced knowledge of basic security and Emergency Action Procedures.
• Skill in both verbal and written communication.
• Skill in observing situations and decision making.
• Skill in dealing courteously with the public.
• Must be flexible and capable to work alone as well as in teams.

• A MASS MoCA Security Guard requires a high school diploma (or GED) or job-related work experience
• Our Guards must be -- or willing to be -- trained and certified in First Aid, CPR, and AED, as well as other emergency procedures (i.e., fire and disaster evacuations, active shooter)
• Acts as a team player who works well with others, and shows courtesy and respect to colleagues
• Is able to work alone and as part of a team
• Has strong people skills, including diplomacy and empathy
• Has strong verbal, communication, and analytical skills
• Is adept in conflict resolution; ability to de-escalate a wide range of situations
• Has strong attention to detail, and ability for multi-tasking and critical thinking
• Able to exercise discretion and independent judgment
• Is proficient in, or willing to learn, use of a 2-way radio
• Has proficient and legible writing skills (handwritten and typed)

Work Conditions

• This position requires the ability to work a flexible schedule, with availability on weekends and holidays, and for events, programs, and festivals, including those after museum hours
• This position requires outdoor patrolling year-round, which may include inclement weather
• This position may require work in dimly lit areas, and/or may be subject to strobe lights or other photosensitive situations

Physical Requirements

• Must be able to sit, stand, and walk for long periods of time
• While performing the duties of this job, the employee may be required to climb, stoop, kneel, crawl, twist, bend, sit, walk, stand, and use repetitive movements of the hands
• Must have excellent hearing, vision, and sense of smell in order to be acutely aware of the surrounding environment
• Able to lift, carry, and operate a 25 lbs fire extinguisher
• Must be able to wear PPE when necessary

For employment at MASS MoCA, candidates must be fully vaccinated against COVID-19. Proof of vaccination will be required for employment.

Minimum starting wage: $17.00/hour plus shift differential for 2nd Shift.

Full-Time

Non-represented position.