Part-Time: position averages 16 hours to 29 hours per week and availability must include weekends.
A Museum Attendant (MA) will be part of our Visitor Experience team, and requires a combination of customer service, visitor engagement, and basic art protection skills.
MAs are the stewards of the visitor experience at MASS MoCA. They enthusiastically and confidently share their knowledge about exhibitions and artists; promote performing arts and public programs; explain MASS MoCA’s history and architecture; invite visitors to explore the North Adams community and the Berkshires at large; and impart any other information that provides visitors the best possible experience at the museum and in the surrounding community.
MA team members will be trained to interact with diverse audiences, to foster connections between visitors and the works of art on view, and to encourage dialogue.
MAs ensure that artworks are protected and that visitors follow museum policies regarding parameters for food or drink in the galleries, as well as photography of and contact with artwork.
Museum Attendants report to the Visitor Experience Manager, who, through collaboration with staff across the institution, provides oversight for all museum attendant functions, ensuring that our visitor experience aligns with the museum’s mission.
The Museum Attendant will assist team members by working closely with the Visitor Experience Manager, Museum Attendant Coordinator and other department leads with current and new team training, scheduling changes, and other responsibilities as determined by the Visitor Experience leadership team.
Duties and Responsibilities:
As defined by the National Labor Relations Act, this position is part of the bargaining unit for UAW Local 2110.
Minimum starting wage: $16.25/hour
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