Retail Sales Associate (On-Call/Temporary/Seasonal)

MASS MoCA’s retail store is seeking an On-Call/Temporary/Seasonal, part-time Retail Sales Associate to help support the retail team during the busy summer months. The Sales Associate will report to the Director of Retail Operations and the Associate Retail Manager, and work closely with other Retail Sales Associates. 

This position requires exceptional interpersonal skills as well as self-motivation, basic math, and careful attention to detail. The MASS MoCA retail store is a key part of the visitor services experience and operates as a source of information to visitors beyond the range of products offered. 

The schedule requires flexibility; typically ranging from 1-2 shifts per week which are 4-8 hours long each. Availability on weekends, evenings and holidays is a must.

Duties and Responsibilities

• Cheerfully greeting customers and providing suggestions and product information.
• Cleaning store fixtures and maintaining attractive merchandise displays.
• Opening and closing the store and operating the POS system and cash drawer.
• Organizing overstock and replenishing store displays as needed.
• Organizing and affixing price tags to new incoming shipments of products.
• Taking initiative to learn about the history of MASS MoCA and the current and past exhibitions and performances in order to answer customer questions.

• Minimum high school diploma or equivalent required
• Candidates must be friendly, patient, computer-savvy, a self-starter and confident to work independently when needed. Knowledge of the North Adams area and customer service experience are preferred.
• Must be able to stand for long periods of time and lift up to 40 lbs
• Must be able to wear PPE when necessary.

For employment at MASS MoCA, candidates must be fully vaccinated against COVID-19. Proof of vaccination will be required for employment.

Minimum starting rate is $16.25, per hour.