The Part-Time Box Office Associate is a critical part of our Visitor Experience team and is often the first point of contact for patrons, providing a foundation for our visitor’s experience in a welcoming, enthusiastic, and engaging way.
Box Office Associates are required to interact with a diverse group of visitors, establishing connections to promote educational and performing arts programs, encourage visitors to explore the North Adams community and the Berkshires at large; and impart any other information that provides the best possible experience at the museum and in the surrounding community.
The Box Office Associate further supports the institution by operating and coordinating all aspects of ticket sales for both performing arts events and gallery admission. Full-time Associates utilize the Tessitura ticketing software to process ticket sales and maintain the mailing list database and daily cash drawer. They further act as a greeter and provide excellent customer service by offering information about the history of MASS MoCA, as well as current and past exhibitions and performances. They also assist in maintaining the overall look of the lobby.
Part-Time Box Office Associates typically work upwards of 29 hours hours per week. Work schedules often follow museum hours, and availability must include weekends, holidays, and evenings for performances and events, as well as festivals.
Duties and Responsibilities
As defined by the National Labor Relations Act, this position is part of the bargaining unit for UAW Local 2110.
Qualifications
Work Conditions
Physical Requirements
As defined by the National Labor Relations Act, this position is part of the bargaining unit for UAW Local 2110.
Non-exempt, represented position
Minimum starting rate of $16.25/per hour
Date | Position | Company | Location | |
---|---|---|---|---|
Jun 09 | Full Time New | Lead Museum Attendant (Full-Time) | MASS MoCA | North Adams |
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May 26 | Part Time | Museum Attendant (Part-Time) | MASS MoCA | North Adams |
May 26 | Full Time | Museum Attendant (Full-Time) | MASS MoCA | North Adams |
May 26 | On Call |
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May 19 | Seasonal |
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May 19 | Part Time | Security Guard (1st & 2nd Shift), Part-Time | MASS MoCA | North Adams |
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