Custodial Team Lead - 1st Shift


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1040 MASS MoCA Way


Company Description:
MASS MoCA is one of the world's liveliest (and largest) centers for making and enjoying today's most important art, music, dance, theater, film, and video. Hundreds of works of visual and performing art have been created on its 19th-century factory campus during fabrication and rehearsal residencies, making MASS MoCA among the most productive sites in the country for the creation and presentation of new art. More platform than box, MASS MoCA strives to bring to its audiences art experiences that are fresh, engaging, and transformative.

Custodial Team Lead - 1st Shift
North Adams
Full Time
Cleaning Services
High School or Equivalent

Job Summary

To work in a fast paced, changing environment and to manage the scheduling for the day to day operation of the Custodial Department (Shift specific). To take on cleaning tasks, oversee and inspect employees work, coach employees where and when needed. To be available to work events, weekends, any overtime and holidays as needed.

Duties and Responsibilities

  • Oversees and motivates staff, including reviewing and evaluating work quality / performance, ensuring work is completed on-time and at high quality 
  • Management of Weekly Schedules, coordination of Event Schedules, covering vacations and absenteeism as necessary to ensure that all work is completed 
  • Provide training and guidance to custodians in cleaning procedures and proper use of chemicals and equipment
  • Works cooperatively with department heads to ensure a high standard of safety, cleanliness, and efficiency of building operations
  • Responsible for working with the Custodial Department Supervisor to ensure that equipment and supplies are available and in good operating order
  • As needed, performs custodial duties as a working Team Lead, including all routine cleaning tasks such as sweeping, mopping, vacuuming, cleaning restrooms, washing windows and walls, restocking supplies, trash removal, recycling, and sanitation of waste receptacles 
  • Ensure buildings and grounds, including sidewalks, driveways, parking lots are neat and clean. Assisting with snow removal and sanding may be required. 
  • Must be available to work special events, weekends, overtime, holidays, and festivals when scheduled
  • Perform other duties as assigned


  • Minimum Education: High school diploma or equivalent
  • Minimum 2-3-years of Custodial experience and skills, including but not limited to training, performance evaluation, setting and demonstrating standards for tasks and overall professionalism
  • Candidates must demonstrate ample knowledge of cleaning safety procedures and certifications, methods, materials, equipment, and an ability to operate mechanical cleaning equipment
  • Candidates must be able to function well in a team/community environment, displaying common courtesy and politeness; custodial work involves frequent interaction with patrons, co-workers, and administrators. 
  • Candidates must be hard-working, reliable, punctual, and dedicated. 
  • Candidates should be able to work independently and must be self-motivated
  • Must be available to work special events, weekends, overtime, holidays, and festivals when scheduled

Work Conditions 

  • Outdoor work and work in inclement weather may be required as needed

Physical Requirements

  • Must be able to stand for long periods of time, walk for long distances, lift 50 pounds or more on a regular basis, and must be able to perform repetitive physical assignments.
  • Must be vaccinated for COVID-19

As defined by the National Labor Relations Act, this position is part of the bargaining unit for UAW Local 2110.

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