Company Description: MASS MoCA is one of the world's liveliest (and largest) centers for making and enjoying today's most important art, music, dance, theater, film, and video. Hundreds of works of visual and performing art have been created on its 19th-century factory campus during fabrication and rehearsal residencies, making MASS MoCA among the most productive sites in the country for the creation and presentation of new art. More platform than box, MASS MoCA strives to bring to its audiences art experiences that are fresh, engaging, and transformative.
High School or Equivalent
Customer Service - Preference: Required
Security staff monitor the museum and assist guests by providing outstanding customer service. The right candidates will enjoy working in a museum environment and have the ability to communicate clearly and cordially with our guests.
Candidates must have a flexible schedule and also be available for weekend, festival and holiday work. Candidates must be able to walk and stand for long periods of time. They must be comfortable monitoring and approaching guests and answering inquiries regarding MASS MoCA, the art, campus directions, and a variety of questions regarding the Berkshires.
Strong communication skills, customer service experience, dedication, a strong work ethic, and reliability are essential to this position.
Part-time openings: up to 28 hours per week
Seasonal openings: up to 40 hours per week
(June 15 – October 14, 2019)
Open seven days a week: 10am–6pm
(September 4, 2018 – June 14, 2019)
Open Wednesdays – Mondays, 11am-5pm
If you are mission-driven, love the arts, and take pride in working hard with a dedicated team, we hope you consider employment at MASS MoCA. MASS MoCA is an equal opportunity employer and seeks diversity in its workforce. Retirees are encouraged to apply.
Employment at MASS MoCA is contingent on the verification of background information submitted by the applicant, including the completion of a criminal record check/CORI check.