Customer Connect Specialist


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Adams Community Bank
2 Center Street
ADAMS, MA 01220
Website: Click Here

Company Description:
Adams Community Bank has been empowering the people and businesses of the Berkshires since 1869. With over 150 years of service to our community, we’ve built a lasting reputation for providing high quality customer service, competitive rates, and charitable giving.

It’s our relentless community commitment that sets us apart and our loyalty to our customers and employees that makes us strong. It’s our goal to treat every customer like family, so you can trust us with yours. We call this ‘family-style customer service’ because nobody has your best interest like family.

Every employee at Adams Community Bank is encouraged to excel in their position, create a positive workplace, and volunteer in the community. If you would like to surround yourself with people who have positive attitudes, are passionate about what they do, and know how to have fun doing it, Adams Community Bank is the right choice for you.
Customer Connect Specialist
Full / Part Time
High School or Equivalent

Do you love talking on the phone and helping people?

Are you looking for a fun and friendly place to work?

Can you turn a challenging customer’s situation into a positive outcome?

Do you like identifying opportunities to provide solutions to our customers through selling the right products?

Then Adams Community Bank is for you! We are an employee and customer focused savings bank and are looking for a Customer Care Specialist for our Call Center in Adams.

The responsibilities include providing above and beyond customer support to ACB’s telephone customers. You will need to be able to listen to our customers to identify request and resolve & respond to inquiries in a friendly and courteous manner while recognizing customer needs to cross sell products/services accordingly.

If you are a quick learner and have exceptional follow-through skills you will be happy here. If this description describes you, we know that you will be surrounded by people who are passionate about what they do, committed to excellence, and know how to have fun doing their work.

Please apply below by attaching your resume and cover letter. If you feel you are the person we are looking for, tell us about all your past successes.

You will be required to have strong customer service, communication and computer skills along with cash handling experience.

A high school diploma or the equivalent is a must and also the ability to operate an on-line teller system.

Prior cash handling and or banking experience is highly preferred, but feel free to list your history of successes.

You must be able to pass a background and credit check.

Adams Community Bank offers a competitive salary, people who are passionate about what they do, committed to excellence, and know how to have fun doing their work.

Adams Community Bank is an equal-opportunity employer and does not discriminate in employment and personnel practices on the basis of race, color, religion, sex, gender identity, sexual orientation, military status, national origin, age, disability or genetic information, or any other basis prohibited by applicable law.

Thank you for applying!

Apply on Company Website