Account Manager - CT Management Group -

Job Title

Account Manager – Community Associations (Berkshires)

About CT Management Group

CT Management Group is a professional community association management company focused on delivering responsive service, strong financial oversight, and dependable day-to-day operational support. We partner with boards and homeowners to help communities run smoothly, protect property values, and create a high-quality resident experience.

Role Summary

The Account Manager is the primary contact for a portfolio of homeowner and condominium associations in the Berkshires, ensuring communities are well-run, financially sound, and great places to live. You’ll work closely with boards, homeowners, and vendors to deliver professional management and excellent service on behalf of CT Management Group.

What You’ll Do

• Serve as the main point of contact for assigned community association boards and homeowners.

• Attend board meetings, prepare meeting materials, and follow through on board decisions.

• Assist with budgets, monthly financial reviews, assessment tracking, and vendor invoices.

• Coordinate vendors for landscaping, snow removal, repairs, and capital projects.

• Conduct property inspections and help ensure maintenance, compliance, and service issues are addressed promptly.

• Handle homeowner concerns professionally.

Qualifications

• 3+ years of experience in a management role, property management, or a related client-facing role.

• Experience managing multiple properties, communities, or accounts at once.

• Massachusetts HOA or condominium association management experience preferred.

• Strong organizational skills, communication skills, and comfort with budgeting and financial reports.

• Ability to travel throughout the Berkshires and attend occasional evening meetings.