Administrative, assisting the Office Manager with the daily task of running the Williamstown DPW office. Works under the administrative direction of the Office Manager and/or Department heads of the DPW. Able to receive, understand, and follow oral and written instructions. Assigned work is performed independently, following established office procedures. Work is performed at the DPW Garage located at 675 Simonds Rd., and occassionally travel to Town Hall located at 31 North Street, Williamstown. Essential functions or duties are answering phone calls and direct calls to the appropriate staff member. Duties require the ability to operate standard office equipment, to perform repetitive clerical work with attention to detail. Answer customer inquiries, customer account maintenance, process various documents, may review permit applications or other forms for accuracy and completeness. Assistance with accurate concise billing of the Transfer Station, assistance with concise billing of the Water and Sewer, along with processing final bills with change of ownership due to real estate transactions. Ability to learn the DPW Water/Sewer & Highway rules and regulations to appropriately respond to customer inquiries.
