About Us
Located beside Cheshire Lake at the foot of Mount Greylock, surrounded by the Appalachian Trail, it's hard to imagine a prettier spot to shop for, or service an automobile. We sell and service Dodge, Chrysler, JEEP, RAM and Promaster Trucks, Honda, Volvo and Chevrolet automobiles and keep a large inventory of top notch pre-owned vehicles. We have a strong and committed sales staff with many years of experience satisfying our customers' needs
"Serving Berkshire County for over 50 years."
Job Description
Service Advisor
The Service Advisor is responsible for assisting customers, in person, or on the phone with their service needs. The Service Advisor acts as the liaison between the customer and technician, representing the store and service department in a professional manner. The Service Advisor represents Bedard Brothers through consistent service contact with the customer and technician.
Job Description:
* Delivering the highest level of customer service individually and in conjunction with other store team members.
* Maintains professional relationships with store team members.
* Growing service business monthly.
* Acts as a trusted member of the total store team.
* Being a resource for management and other team members.
* Attend service meetings, listen and learn and participate.
* Understand that the business is built on customer satisfaction and commit to guaranteeing customer satisfaction is maintained at the highest level.
* Personal CSI scores meet or exceed the region average.
