The Executive Director of Student Persistence works in MCLA's Academic Affairs division under the direction of the Provost and Vice President of Academic Affair. The Executive Director is responsible for overseeing all MCLA student transitions to campus: first-year students, transfers, and students returning from a leave, suspension, or dismissal. The Executive Director provides leadership for the College's advising and student tutoring programs, with a specific focus on student retention and timely graduation; administers, supervises, and evaluates the performance of all unit academic and support personnel; and evaluates educational support systems, programs, courses, and services that are related to student engagement and persistence. The Executive Director oversees success coaching, tutoring, and professional advising initiatives designed to support first-year and ongoing students. Additionally, the Executive Director designs and oversees programs intended to ensure MCLA students are college and life ready.
DETAILED STATEMENT OF DUTIES AND RESPONSIBILITIES:
- Provide leadership for the planning, development, implementation, coordination, and evaluation of the College's student advising and support initiatives with a focus on retention and timely graduation.
- Provide leadership, oversight and administrative support for tutoring programs and services, Disability Resources, and TRiO.
- In collaboration with the Provost, determine appropriate strategies to meet enrollment and retention goals, oversee the case management process for students served and ensure that the goals and retention practices are in line with institutional goals, utilizing data and reports.
- Utilizes student information system and potential student success platforms to maintain case management of students served including data entry, tracking, and reporting.
- Oversee programs for undeclared students, including managing advising, outreach activities, and events.
- Advise and coach all students on navigating College systems and processes, especially situations that may be complex or loaded: dismissal appeal, grade appeals, petition for reinstatement, etc.
- Collaborate with the Center for Teaching and Learning and the Dean of Academic Affairs to support faculty on student advising with a focus on retention and timely graduation.
- Oversee student coaching and academic interventions that target high-risk student populations by identifying and addressing barriers to student success.
- Develop and oversee promotion and delivery of workshops and events to encourage student engagement and retention, collaborating with offices across the College.
- Manage the New Student Onboarding Canvas course with partners in Student Affairs and the Office of Admission to ensure the seamless transition of new students through the later stages of the enrollment funnel.
- Work in partnership with Student Affairs colleagues on new student orientation initiatives and programing.
- Utilize data-driven strategies and best practices to inform college readiness and student success strategies and address matters related to student retention and timely completion.
- Serve as departmental representative for advising and support programs during Admissions and other College events.
- Prepare and administer annual budget for assigned areas while advocating for the educational and support needs of students.
- Supervise, mentor, and evaluate assigned personnel, provide onboarding for new hires.
- Participate in professional opportunities that provide awareness of best practices as related to student retention and success.
- Performs other related duties as assigned to support student success at MCLA.
