Hotel Operations Manager

Goal: Continuous improvement of quality and service; Smooth operational efficiency.

Responsibilities: The Hotel Operations Manager must blend strategic thinking for long-term success with tactical planning and action. The best interests of all stakeholders must be considered in al situations.

Tasks (not comprehensive):

• Manage property staff
• Maintain labor cost; compare to required labor standards.
• Manage activities designed to develop and maintain guest loyalty.
• Review progress on Preventive Maintenance Program and special projects. Review and follow up on maintenance requests.
• Review Housekeeping performance: quality inspections, efficiency (minutes per room), and deep cleaning.

Job Type: Full-time

Job Type: Full-time

Pay: $45,000.00 - $55,000.00 per year

Benefits:

• Paid time off

Qualifications:

• Hotel operations experience
• College degree preferred
• Excellent leadership skills and ability to manage hourly staff
• Excellent written and oral communication skills
• Excellent customer service skills
• High energy
• Professional image, communicated through demeanor, dress and communication
• Available to work when needed - including weekends, holidays and nights depending on staffing needs