Health Coverage Counselor/Information Specialist

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Ecu-Health Care
99 Hospital Ave STE 208
NORTH ADAMS, MA 01247

Phone:413-663-8711
Fax:413-664-5094
Website: ecuhealthcarena.com/

Company Description:
We are a private non-profit health coverage
access program located in room 208 of the
Doctor's Building on the campus of BMC North Adams.

Our mission is to help the uninsured and underinsured residents
of North Berkshire access affordable health
care.

Health Coverage Counselor/Information Specialist
$17.00 Per Hour
North Adams
Full / Part Time
Human Services
High School or Equivalent
No Experience
Excellent communication, Social Media and Computer skills - Preference: Required
Ecu-Health Care is a local non-profit, serving uninsured individuals in North Berkshire.

Ecu-Health Care is seeking a Health Coverage counselor/Information Specialist who will be responsible for providing assistance to individuals and families applying for, enrolling in and maintaining current coverage in all available public health programs. In addition, this individual will be responsible for disseminating relevant information via social media platforms as well as updating/maintaining the agency website. Ecu-Health Care staff maintain effective liaison with all local, state and governmental agencies. Application must be able to work well in a team as well as independently in a fast paced office. Computer skill and attention to detail are a must.

All Resumes will be reviewed and qualified applicants will be sent an email questionnaire to complete before moving to an in-person interview
Applicants must:
-Possess compassionate and empathetic personality with the ability to assist individuals
in frustrating situations
-Demonstrate ability to adapt to fast-paced, multifaceted position
-Ability to handle high pressure situations
-Ability to problem solve
-Experience in basic office skills including data entry
-Ability to use a computer/laptop; including MS word, Excel, Outlook and a variety of
web based applications
--Ability to work independently and take direction.
-Good telephone communication skills.
-Excellent oral and written communication skills.
-Self-motivated and ability to be independent and flexible within a team framework.
-Demonstrate ability to handle confidential and sensitive information.
-Possess a willingness to learn all aspects of Massachusetts public health insurance
programs
-Attend out of town training and pass all required certifications on an annual basis.
-Submit to and pass State and Federal CORI check