Director of Quality Compliance
Job Type: Full-time
Schedule: 37.5 hours/week
Job Location: Pittsfield, MA
$1,500 sign on bonus
Position Overview:
As a senior management team member, you will oversee agency-wide compliance, champion quality and integrity, and align efforts with UCP's mission to advance independence and inclusion for individuals with disabilities. You will lead compliance systems, risk assessments, human rights initiatives, and Positive Behavior Supports while managing data, reporting, and protecting sensitive information.
Director of Quality Compliance Job Responsibilities:
- Oversee and ensure regulatory compliance with licensing standards, certifications, and laws such as HIPAA, Massachusetts Data Privacy Law, and Council on Accreditation.
- Act as the primary quality liaison between the organization, regulatory bodies, funders, and external stakeholders.
- Lead the implementation of the Positive Behavior Supports (PBS) framework across the agency.
- Provide leadership and advice on protection, advocacy, and Human Rights issues within the organization.
- Develop, implement, and evaluate agency-wide systems for compliance and continuous quality improvement.
- Lead the creation and management of performance standards, including department KPIs, and oversee the Risk Management Committee.
- Provide technical assistance and advocate for improvements in policies, processes, and procedures to enhance quality.
- Oversee data management, including EHRs, HCSIS, and satisfaction surveys, ensuring accurate reporting and analysis for senior management.
- Research and implement innovative tools and processes to measure client and family satisfaction.
- Communicate quality standards to staff and conduct relevant training and presentations as needed.
Benefits include
- Sign on bonus program
- Professional development
- Health insurance 1st of the month after hire date
- Agency paid life and disability insurance
- Vacation/Sick/Personal/Holiday program
- 403(b) retirement program with match
- Mileage reimbursement
- Referral Program
About Us
UCP of Western MA is guided by a set of core principles - Respect, Integrity, Communication, and Empathy. Our team is dedicated to providing a "Life Without Limits" for people with differing abilities, and we are seeking a motivated and talented individual who shares our commitment to these principles to join us in our mission. Learn more on our website ucpwma.org
