About Us
Berkshire Art Center inspires individuals of all ages, backgrounds, and skill levels to enrich their lives through hands-on experiences in the visual arts. We are at an exciting moment in our journey to amplify creativity as a powerful catalyst for personal growth, social connection, and community transformation.
This position is ideal for a detail-oriented, proactive individual who thrives in a dynamic, collaborative, and caring environment. If you are passionate about making a meaningful impact on the lives of students and the broader community, we invite you to join our team.
Role Overview
The Operations Coordinator ensures the smooth operation of Berkshire Art Center through oversight of memberships, student registration, budgets, and communications. This role requires a strong blend of administrative, marketing, and customer service skills, as well as a passion for fostering a welcoming and inclusive experience for students and members.
Key Responsibilities
Membership & Student Registration
- Manage sales processes for memberships, classes, events, and materials, ensuring seamless registration and payment experiences.
- Develop and implement strategies to grow memberships and class participation.
- Track and report on sales metrics to support data-driven decisions.
Budget Oversight
- Monitor and manage budgets for memberships, classes, and other revenue streams, including grant-funded projects.
- Assist with grant reporting and compliance.
- Identify opportunities for cost savings and revenue generation.
Communications & Marketing
- Create and schedule engaging social media content to promote classes, memberships, and events.
- Maintain and update the organization’s website to ensure accuracy and appeal.
- Oversee phone system, mailings, and other communication tools.
- Design and implement marketing campaigns, flyers, and e-blasts to enhance visibility.
Student Care
- Provide exceptional customer service, addressing inquiries, resolving issues, and fostering positive relationships.
- Ensure students have the resources they need to succeed in their memberships and classes.
- Gather feedback to improve the student experience.
Additional Revenue Streams
- Manage sales for merchandise, event tickets, and other revenue opportunities.
