Benefits Administrator, Human Resources Department

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Greylock Federal Credit Union
150 West Street
PITTSFIELD, MA 01201
Phone:413-236-4145
Fax:413-236-4801
Website: Click Here

Company Description:
Greylock Federal Credit Union is a financial institution located throughout Berkshire County & Hudson, NY. We are a full-service credit union providing access to credit, free saving & checking accounts, insurance, investment services, and financial wellness coaching.

Greylock offers competitive salary and benefits packages, including medical, dental, life and disability insurance, 401(k) match, a pension plan, tuition pre-payment, and generous paid time off.

It is the policy of Greylock Federal Credit Union to provide equal opportunity to all employees and applicants for employment without unlawful discrimination as to race, creed, color, national origin, sex, age, disability, marital status, sexual orientation, citizenship status, religion, ancestry, genetic information, status as a disabled or Vietnam Era veteran of the United States Armed Forces, being a member of the Reserves or National Guard or status in any other group protected by federal, state or local law, in all employment decisions, including but not limited to recruitment, hiring/selection, job assignment, compensation, training and apprenticeship, promotion, upgrading, demotion, downgrading, recall, transfer, layoff, leaves of absence, supervision, compensation, discipline, termination, access to benefits and training and all other terms and conditions of employment.
Benefits Administrator, Human Resources Department
$22.11 - $28.74 Per Hour
Pittsfield
Full Time
Human Resources/Recruiting
Banking
Associate Degree
Nice to have
4+
Nice to have

Position Title: Benefits Administrator                    

Department: Human Resources Department                            

Work Arrangement: Hybrid (3 days in-office)  

We are guided by our IDEA principles – Inclusion, Diversity, Equity, and Accessibility – to support a workforce that reflects our community.  Our principles support Greylock’s mission and our goals of building a diverse workforce – reflecting multiple identities – and supporting the diverse communities we serve. We strive to ensure that the spaces in which we work and community members we engage are inclusive.

To be employed by Greylock Federal Credit Union employees must reside in one of the following states: Massachusetts, New York, Vermont, or Connecticut.

Review of the candidate pool for each opportunity with Greylock Federal Credit Union will begin on the fourteenth day of posting. 

Under the general supervision of the Senior Compensation Administrator, administers and coordinates employee benefit plans including, Health, Dental, Vision, Life, Supplemental Life, Long and Short-Term Disability, COBRA, Dependent Care Subsidy, Flexible Spending Accounts, HSA, HRA, Student Debt, Non-qualified Plans, and 401(k) & Pension. Along with the supplemental benefit options to employees such as ER Dependent FSA, Dependent Subsidy Program, Medical Opt-Out, Scholarship Program, and Student Debt Program. 

Key Job Requirements:

1. Performs any functions, within scope of authority and expertise to provide the highest level of service and responsiveness to the members served by the Credit Union while performing all duties in accordance with prescribed regulatory compliance guidelines and Credit Union policies and procedures. 

 2. Administer leave of absence programs such as STD, LTD, FMLA, non-FMLA, USERRA-, Uniformed Services Employment and Reemployment Rights Act PFML, NY PFL DBL, and personal leaves in accordance with established policies and procedures and all applicable laws. Assists employees with benefit questions/concerns, meets with employee prior to disability leaves, reviews leave of absence policies and procedures with employees, records and tracks all paperwork from vendors on the leave. Works with payroll specialist to ensure proper payment, preps SAF to block/unblock access while out. Follows up with employees on leave.   

3. Manage vendor relationships with all benefit carriers, broker and other third-party vendors. Provides census data, reports as needed, and assists in resolving employee issues during the year. 

4. Research benefit regulations in our core states so we compliant treat each state equally. Learn all aspects of PFML by attending webinars and inquiring with the state on claim questions.

5. Administers and coordinates the set-up of the annual Open Enrollment Process with ADP and Brokers. Coordinates annual Open Enrollment meetings with staff prior to rolling out Open Enrollment Event. Monitors and Closes Open Enrollment. Prepares carrier connections for outside vendors for upcoming year. Assist Brokers on recommendations on plan design, vendor selection, and plan document language. Annually update new hire ADP wizard to add new plans. Coordinate and submit to BRI the annual open enrollment elections for active participants. 

6. Attends renewal meetings with BHS, and Sr Compensation Administrator to determine upcoming year needs to manage Wellness Program. Coordinates during the year with BHS and employee staff sending out Challenges, Presentations, Wellness material, Screenings, and quarterly Branch Visits. 

7. Approves new hire benefit elections and sends HSA/FSA/HRA election to vendor.   

8. Assists with ADA accommodations. Giving necessary paperwork to physicians, once returned reviews possible ADA accommodations.

9. Biweekly approval of 401K and Pension contributions, oversees eligible employees entering the 457b and 457f plans, and meets with newly eligible employees to educate them on our 401k and Pension programs 

10. Attend and Contribute to the Benefit & Retirement Committee meetings, taking meeting minutes, and within two weeks updating meeting minutes with outside vendor’s notes, and Benefits Administrator’s current notes. Works closely with Administrative Assistant in the 1st quarter scheduling Benefit, Retirement, and Prep meetings for the entire year.  

11. Hold annual informative Retirement meetings for future retirees, schedule Shine and Social Security to hold meetings. Including mid-year benefit meetings for a refresher to our employees.

12Supplies Finance estimates on Benefit budget for upcoming year, Assist Finance Department with monthly balancing of HRA and Medical & Dependent FSA account. 

13. Hold meetings with employees one week prior to terminating and talk to them about UI, Life portability, Cobra, and Principal, gathers information and assists with preparation of all benefit plan audits, monitors the COBRA process through third-party vendor. 

14. Coordinates Compliance Testing for Principal retirement programs and Benefit Resource compliance testing. Compliance list: HR->Procedures-reviewed->Benefits->Annual Reporting->List Annual Reporting 

15. Audits Benefit invoices for payment via Accounts Payable. 

16. Submits new material biweekly for the HEARTbeat on various benefit topics EAP, Mental Health, Principal, and BHS Wellness Program, BCBS, VSP, and Get Peanut Butter.

17. Prepare Annual Benefits Statements with Payroll Specialist to be mailed no later than the end of the 1st quarter, and Annual ADP policy rollout for GFCU & GIA.

Actively represents the Credit Union in local civic, community and professional organizations. Promotes the Credit Union wherever and whenever possible.

The above is a description of the ordinary duties of the position.  It should be expected that from time-to-time other duties, both related and unrelated to the above, may be assigned and, therefore, required

Position Requirements:

  • Associate degree or equivalent 
  • 4+ years of knowledge of benefits programs and requirements
  • Understanding of Human Resource Department reporting and recordkeeping requirements and procedures.  
  • Well organized.  Attentive to detail.  
  • Proven to maintain high standards of performance, integrity, efficiency, and confidentiality.
  • Strong public relations and communications abilities.  
  • PC proficient in MS Office.
  • Hybrid position (3 days in-office)

Supervisory Scope: None

The salary range for this role is $22.11 to $28.74. This is the salary range we in good faith believe we would pay for this role at the time of this posting. We may pay more than the posted range for exceptionally qualified individuals. An employee’s pay position within the pay band will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience (job and life), skills (specific and transferable), seniority, performance, and business organizational needs. This range may also be modified in the future.

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