Customer Service and Data Entry - CRT Inc. Cabulance - Pittsfield

Job Title: Customer Service and Data Entry - Deadline to apply is February 28th, 2025

Full-Time Position, Monday through Friday

Make a difference with your community by helping us provide a much needed service.

CRT Cabulance Inc. provides safe and prompt transportation, and professional customer care for our community. We transport individuals that are wheelchair-confined and ambulatory to and from residential facilities, medical appointments, hospitals, and more.

The primary objective of a Customer Service and Data Entry Clerk is to provide customer service and daily data entry with multiple additional tasks while using professional customer service skills.

This position is within the Billing Department and interacting with customers and employees. Experience working in medical billing and familiarity with medical terminology and/or transportation field is a plus but not required.

Job Functions:

• Assist Customers as needed via telephone and email.
• Book transportation in computer system
• Perform clerical functions, data entry, and filing
• Learn all aspects of billing for all Company Divisions
• Learn computer software and billing programs
• Communicating with drivers
• Perform other duties as needed

Core Requirements:

• Must display excellent communication and customer service skills and professionalism
• Must be computer literate
• Must be proficient with speed and accuracy on the keyboard
• Must be reliable, dependable and possess excellent work ethic
• Must be able to work in a fast paced environment
• Must be able to multi-task
• Must be organized, neat and self motivated
• Must be willing to learn and perform other tasks as needed
• Must be willing to cross train with other departments
• Must be comfortable using the telephone and all other office equipment.

Physical Requirements:

• Must be able to sit at a desk and work on a computer for an extended period of time.