The HCEC Stabilization & FSS Coordinator shall be responsible for triaging presented cases through the Housing Consumer Education Center (HCEC). This includes determining the appropriateness for financial assistance and/or other HCEC resources. The SFC will process financial assistance applications following state guidelines using an established protocol of processes, reporting and record keeping. This will require guiding them through the required documentation to complete their financial assistance request.
The SFC will have a caseload of FSS and HomeBASE stabilization cases, requiring development of a household self-sufficiency plan, keeping accurate confidential files; maintaining required data; providing information to customers on all internal and external programs and resources. In addition, the SFC shall provide supervisors, and other designees with all information needed for required reports and assist said parties in the preparation of all required reports including any data entry required through program software systems. When necessary, the SFC shall assist staff or their supervisor with their respective responsibilities.
Essential Responsibilities
Intake and File Processing Activities
FSS Coordinator
HomeBASE Housing Stabilization
Required Skills or Abilities
Education
Date | Position | Company | Location | |
---|---|---|---|---|
Jan 13 | Full Time | HCEC Administrative Assistant | Berkshire Housing | Pittsfield |