Supportive Services Director

Seeking: We are seeking a Supportive Services Director

Program Description: The Supportive Services Program provides comprehensive support to children and families who are involved with the Department of Children and Families, who are homeless and/or are parents under age 24. Services include child care in either a CCB contracted family child care home or one of CCB’s child care centers, transportation to/from care, developmental assessments, family support, and connections to community resources, with the goals of positive developmental progress, reducing child maltreatment, and strengthening families. 

BASIC FUNCTION:

The Supportive Services Director oversees and coordinates supportive services delivered to children who have high risk factors through the MA Dept. of Early Education and Care (EEC)Priority Population childcare contracts.  Provides on-going supervision and support for Supportive Services staff. Coordinates all referrals and placements of children on the Priority Populations Contract. Responsible for coordination of educational services to meet the individual needs of children on this contract and supportive services for their families through family service plans and child success plans.  

GENERAL QUALIFICATIONS:

• Bachelor Degree in social work, early childhood, special education, or related field required.  Master’s Degree in social work or related field preferred.
• At least two years of supervisory experience required.
• Strong organization skills and attention to detail; ability to multi-task, managing a variety of responsibilities and priorities.
• A minimum of three years of relevant experience working in case management, early childhood education, and/or related experience with high-risk families and/or children.
• Sound knowledge of typical child development and ability to assess the development of children of various ages, including infants, toddlers, preschool, and school age children.  Working knowledge of various assessment tools.
• Must be able to communicate in a friendly, professional manner in-person and in writing, with families, funders, co-workers, and community collaborators. 
• Previous early childhood teacher experience preferred, but not required.
• Ability to problem solve, case manage, and make appropriate referrals for individual children in order to improve child’s development.
• Positive attitude, understanding and commitment toward Strengthening Families philosophy and family support.
• Must be able to document succinctly and accurately and to complete and maintain records.
• Ability to work with cultural sensitivity to establish rapport with persons of diverse ethnic, racial, cultural, sexual orientation, and /or economic backgrounds; must be able to work with a team in a respectful manner.
• Must be proficient in use of Microsoft or Google Suite programs and must be able to learn new computer programs.
• Must be willing to complete a criminal offender’s record check, SORI, DCF background check, fingerprinting and a motor vehicle check. 

SCHEDULE & WORK ENVIRONMENT:   This is a full time (40 hours per week), year round position.

Work is performed on-site in an office as well as in the classrooms and/or Family Child Care homes.  Some home visits, family events and meetings occur in the community. Employees work under typical office conditions, at a desk or workstation, and the noise level is usually quiet and in the classrooms/FCC homes where the atmosphere is active and loud.  Employees are regularly required to sit, walk, stand, talk or hear, both in person and by phone; use hands repeatedly to finger, handle and operate standard office equipment; reach with both hands and lift up to 40 pounds, including children. 

Ability to physically observe and assess children’s developmental progress while in childcare. Must be able to provide documentation of good physical and mental health, freedom from communicable diseases, and evidence of up-to-date immunizations. Ability to travel to and from various childcare program sites, and to and from parents’ homes.

Salary Range:     $30 to $32 per hour, commensurate with experience. 

   $1,500 sign-on bonus for Bachelor degree + 2 years supervisory experience

   $2,000 sign-on bonus for Masters degree + 2 year supervisory experience

Benefits include health, vision, and dental insurance, sick and vacation time as well as paid holidays, and retirement plan.

CHILD CARE OF THE BERKSHIRES IS AN EQUAL OPPORTUNITY, AFFIRMATIVE ACTION EMPLOYER, WITH A LONGSTANDING COMMITMENT TO INCREASING THE DIVERSITY OF THE EMPLOYEE COMMUNITY.