Community Health Programs seeks a Medical Receptionist to join our Pediatric practice located in the heart of the Berkshires. The Medical Receptionist welcomes patients to the Pediatric office and checks all pre-exam requirements including patient information. This person collects co-payments and notifies the clinic that patients have arrived for their appointments. Medical Receptionists are responsible for the providers’ schedules and insure that patients and providers are notified accordingly.
The Medical Receptionist contributes to a work environment that is caring, collaborative, and innovative. This person will support CHP’s mission, vision, and values and will adhere to compliance protocols as well as CHP’s policies and procedures.
•Welcome patients to the Health Center; ensure that all pre-exam information is up to date and accurate before appointments; collect co-payments; make sure that referrals are received
•Provide schedule support to providers; perform clerical duties as requested; provide information to patients/outside callers; record and deliver messages
•Answer, screen, and route outside calls to the appropriate area or individual; conduct scheduling/reminder/re-scheduling phone calls to patients
A high school diploma or equivalent is required. Three or more months of reception experience is preferred. Electronic medical records experience is preferred.