Job: Medical Receptionist

Community Health Programs
444 Stockbridge Road
Great Barrington, MA 01230

Phone:413-528-9311
Website:chpberkshires.org/

Company Description:

Community Health Programs is a network of health centers and caring professionals that provide outstanding primary and preventive care for patients of all ages. What’s truly unique to CHP is our broad spectrum of support services that extend beyond medical and dental issues to strengthen families and improve children’s well-being. The region is a federally designated rural community and a Medically Underserved Population Area.

Community Health Programs embraces its role as a nonprofit health care provider and community partner. We are a leader in the communities we serve by providing high quality healthcare, dental services, wellness education and family support services. CHP outreach provides free health screenings, insurance enrollment assistance as well as information so people can learn how to take better care of themselves and their families.


Additional Business Name: Community Health Programs

Job Title:
Medical Receptionist
Salary Range:Location:
$18.00 - $21.00 Per Hour Pittsfield
Job Type:Category:
Full TimeAdministrative / Phone Duty
Education Level:Work Experience:
High School or Equivalent
 Up to One Year
Preferred
Description:

The Medical Receptionist welcomes patients to the Health Center and checks all pre-exam requirements including patient information. This person collects co-payment and notifies the clinic that patients have arrived for their appointments. The Receptionist is responsible for the provider’s schedules and ensures that patients and providers are notified accordingly. This person will support CHP’s mission, vision, and values and will adhere to compliance protocols as well as CHP’s policies and procedures

Medical Receptionist Essential Duties and Responsibilities:

  • Welcome patients to the Health Center; ensure that all pre-exam information is up to date and accurate before appointments; collect co-payments; make sure that referrals are received.
  • Provide schedule support to providers.
  • Perform clerical duties as requested.
  • Provide information to patients/outside callers.
  • Record and deliver messages.
  • Answer, screen and route outside calls to the appropriate area or individual.
  • Conduct scheduling/reminder/re-scheduling phone calls to patients
Requirements:

Essential Skills and Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • High School or Equivalent
  • Spanish speaking/bilingual is a plus.
  • Function in a busy office setting.
  • Manage difficult or emotional customer situations.
  • Respond to requests for service and assistance.
  • Support organization’s goals and values.
  • Flexible