Job: Full Time Kripalu Shop Sales Associate

Kripalu Center for Yoga & Health
57 Interlaken Road
PO Box 309
Stockbridge, MA 01262

Website:kripalu.org/employment-opportunities

Company Description:

Kripalu Center for Yoga & Health is a nonprofit educational organization dedicated to serving people and communities in realizing their full potential through the transformative wisdom and practice of Yoga. Our purpose is to ignite personal and societal transformation and our vision is a world united in service towards well-being, justice, and peace.

Kripalu teaches skills for optimal living through experiential education for the whole person; body, mind, and spirit. It is the largest retreat center for yoga, health, and holistic living in North America. Each day, our employees strive to offer loving and compassionate service for our guests and for each other.

Kripalu is committed to becoming an employer and community where all belong. We have much work to do and we are committed to doing it. Our team and Board of Trustees have been working with partners from Race and Resilience to shift our understanding, behaviors, policies, and culture to embrace the principles of equity, diversity, and inclusion.

Kripalu is an equal opportunity employer who values diversity in its workforce. We do not discriminate in employment and personnel practices on the basis of race, color, religion, sex, gender identity, sexual orientation, military status, national origin age, disability or genetic information, or any other basis, especially those prohibited by applicable law.


Job Title:
Full Time Kripalu Shop Sales Associate
Salary Range:Location:
$16.00 Per Hour Stockbridge
Job Type:Category:
Full TimeSales/Retail
Education Level:Work Experience:
High School or Equivalent
Preferred 		Up to One Year
Preferred
Description:

POSITION SUMMARY

The Kripalu Shop Sales Associate supports the Kripalu Shop team. This role is responsible for providing excellent customer service while handling all sales transactions of products in the Kripalu Shop. The ideal candidate should have excellent communication skills. Being detail orientated with the ability to manage multiple priorities. We are looking for a positive team player who thrives in retail and enjoys a fast-paced environment.

Experience is preferred but not required.

SALARY INFORMATION

Hourly, Non – Exempt role

Min:16.00 dollars – Max: 16.00 Dollars

SCHEDULE REQUIREMENTS

  • Weekend and holiday availability.
  • Flexibility to work morning and evening shifts in alignment with operational needs.

ACCOUNTABILITIES

  • Processes sales and handles monetary transactions accurately at the point of sale.
  • Delivers exceptional customer service with warmth, attentiveness, and professionalism.
  • Helps maintain a clean, organized, and welcoming shop environment.
  • Supports the resolution of guest concerns with empathy and a solutions-focused approach.
  • Restocks and replenishes merchandise to ensure product availability and visual appeal.
  • Performs café related duties, including but not limited to brewing and grinding coffee.
  • Collaborates with other departments and assists in various areas across Kripalu as needed to support organizational goals.

CORE COMPETENCIES

  • Demonstrates a strong commitment to equity, diversity and inclusion, actively contributing to a welcoming and respectful environment for all.
  • Upholds high ethical standards and personal integrity, consistently aligning with Kripalu’s mission and organization values.
  • Builds positive and effective relationships by understanding the needs and perspectives of both internal and external guests; provides thoughtful, practical solutions that support mutual benefit.
  • Maintains flexibility and a collaborative spirit, readily adapting to support both departmental and organization-wide needs.
  • Demonstrates the knowledge and abilities necessary to perform required job responsibilities to a high standard and stays informed of trends and best practices within their area of expertise, with or without reasonable accommodations.
  • Approaches new experiences with curiosity and openness, taking ownership of personal and professional development, and seeing challenges as opportunities for learning and growth.
  • Embodies Kripalu’s core values of love, wholeness, unity, service, and evolution in all aspects of work and interaction.

PHYSICAL REQUIREMENTS

  • Ability to stand and walk for extended periods of time, up to 6 hours.
  • Ability to lift up to 25 lbs. on a frequent basis.
  • Ability to bend, stoop, reach, crouch, kneel, push, pull and twist repeatedly.
  • Proficient use of fine motor skills for handling merchandise and equipment.
  • Strong spatial memory to recall product placement and backstock locations.
Requirements:

MINIMAL QUALIFICATIONS

  • Highschool Diploma, GED, or valid work permit.
  • Basic math skills and ability to perform cash handle tasks accurately.
  • Effective interpersonal and communication skills, especially in customer service settings.