Job: Customer Service Representative

Berkshire Precision Tool, LLC
9 Betnr Industrial Drive
PITTSFIELD, MA 01201

Website:heritagecutter.com

Company Description:

Berkshire Precision Tool, LLC is a privately held, US manufacturer of performance and applications specific, carbide cutting tools. We are headquartered and manufacture in the Berkshires in Pittsfield, MA.

We market our products under the Data Flute brand. Data Flute is recognized as an industry leader in precision, performance carbide end mills.


Job Title:
Customer Service Representative
Salary Range:Location:
Pittsfield
Job Type:Category:
Full TimeCustomer Service
Education Level:Work Experience:
High School or Equivalent
Required 		2+
Preferred
Description:

Berkshire Precision Tool, LLC, a leading supplier of American-made, industrial cutting tools, is seeking a full-time Customer Service Representative to join our team. The hours for this position will be 8:00 PM - 5:00 PM, Monday through Friday.

The candidate must respond to customer telephone and written inquiries regarding placement of orders, status, returns, complaints, and adjustments. This is an onsite position

We offer an excellent benefit package, including medical, dental, vision, 401(k) including both a company base and matching contribution, paid holidays and vacation, long-term disability, short term disability benefits and life insurance

Requirements:

Requirements of this position are:

  • Previous customer service experience in an office environment
  • Excellent customer service skills
  • Ability to multi-task in a fast-paced environment
  • Demonstrated Proficiency in Microsoft Office Products (Word and Excel)
  • Excellent attention to detail