 Community Health Programs
444 Stockbridge Road
Great Barrington,
MA
01230
Phone:413-528-9311
Website: chpberkshires.org/
Company Description:Community Health Programs is a network of health centers and caring professionals that provide outstanding primary and preventive care for patients of all ages. What’s truly unique to CHP is our broad spectrum of support services that extend beyond medical and dental issues to strengthen families and improve children’s well-being. The region is a federally designated rural community and a Medically Underserved Population Area.
Community Health Programs embraces its role as a nonprofit health care provider and community partner. We are a leader in the communities we serve by providing high quality healthcare, dental services, wellness education and family support services. CHP outreach provides free health screenings, insurance enrollment assistance as well as information so people can learn how to take better care of themselves and their families.
Additional Business Name: CHP Neighborhood Health Center
| Job Title: |
| Complex Care Case Manager |
| Salary Range: | Location: |
| $70,000 - $90,000 Per Year | Pittsfield
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| Job Type: | Category: |
| Full Time | Social Services |
| Education Level: | Work Experience: |
Master's Degree
Required
|
3+
Required
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| Skills/Certifications/Licenses: |
Master’s degree in social work, Mental Health Counseling, or related Human Services field required. - Preference: Required
Active, unrestricted license as LCSW, LICSW, or LMHC in Massachusetts - Preference: Required
Certification in Case Management - Preference: Preferred
Reliable transportation - Preference: Required
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Description: | Salary Range: $70,000 - $90,000 / year Community Health Programs seek a highly motivated and detail-oriented ACO Complex Care Manager. The ACO Complex Care Case Manager for High ED Utilizers is responsible for providing intensive, wraparound support to members with frequent emergency department usage within our Federally Qualified Health Center (FQHC). This role focuses on complex care coordination, patient engagement, and integration of behavioral, medical, and social supports to reduce avoidable admissions and ED visits. Must have excellent organizational skills to support our mission of providing high-quality, accessible healthcare to underserved communities. The ACO Complex Care Case Manager works both independently and as part of a multidisciplinary team to develop care plans that address root causes of high utilization and improve member outcomes. |
| Requirements: | Key Competencies - Knowledge of local community resources, Medicaid ACO programs, and SDOH
- Ability to prioritize, problem-solve, and manage a dynamic caseload
- Experience working with vulnerable populations, including those with SPMI, substance use disorders, or unstable housing
- Strong written and verbal communication skills
- Proficiency with Microsoft Excel and EHR platforms
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