The Dental Assistant provides support to CHP dentists and dental hygienists. This person is crossed trained on reception at the dental practice. This person will support CHP’s mission, vision, and values and will adhere to compliance protocols as well as CHP’s policies and procedures. |
Competencies: To perform the job successfully, an individual should demonstrate the following competencies: - Demonstrate ability to manage projects or tasks.
- Manage difficult or emotional patient situations.
- Respond promptly to patient needs.
- Solicit patient feedback to improve service.
- Respond to requests for service and assistance.
- Complete administrative tasks correctly and on time.
- Cover when needed and cross train for additional administration/dental coverage or other site management as needed.
- Maintain confidentiality.
- Professional, welcoming, and pleasant personality.
- Contribute to building a positive team spirit.
- Respond well to questions.
- Takes careful and accurate notes.
- Follow up on messages and ensures delivery of messages.
- Compose/type letters if requested by administration.
Essential Skills and Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. - Good communication skills, including the ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
- Spanish speaking/bilingual skills are a plus.
- Excellent computer skills, including knowledge of Microsoft Word and Excel. Dentrix expertise is preferred. Database skills are a plus.
- Attend continuing education meetings to maintain license.
|