Job: Client Services Support - Adult Outpatient Services

The Brien Center
P.O. Box 4219
Pittsfield, MA 01202

Phone:413-499-0412
Fax:413-448-2198
Website:briencenter.org

Company Description:

The Brien Center is Berkshire County’s largest provider of behavioral health and addiction services. We employ over 450 dedicated, compassionate people who work at 26 locations county-wide, in roles including residential and nursing staff, case managers, therapeutic mentors and psychotherapists. Our impact is experienced and appreciated by over 10,000 individuals – including 4,000 children – whose lives are saved, whose illnesses are successfully treated, and who continue on as successful members of our community. We are proud of our comprehensive programs and services for highly-complex problems, and continue to hear from clients, years later, that their lives and families remain intact because of our care.


Job Title:
Client Services Support - Adult Outpatient Services
Salary Range:Location:
Pittsfield
Job Type:Category:
Full TimeHuman Services
Education Level:Work Experience:
Description:

Weekdays, 1st Shift!

General Description

This position provides clerical and medical record support for the Outpatient and Substance Abuse Services and assists with back-up reception and patient scheduling.

Qualifications

  • 1-2 years of prior reception or customer service at the key-holder or supervisory level OR 2-3 years centralized customer service experience required
  • High school diploma or GED required
  • Office management certification or course-work in related programs preferred
  • Prior experience in medical record principles and practice preferred
  • Bilingual preferred


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