Care Coordinator Job Opening in Pittsfield, MA

Job Type: Temp-to-Hire

Pay: $19 - $20/hr

Schedule: Mon-Fri Day Shift w/ Flexibility. 8-4/8:30-4:30

 TEC Staffing Services is recruiting for a Community Behavioral Health Organization. The organization provides high quality, comprehensive behavioral health services to Berkshire residents through community-based services that promote the highest possible degree of recovery, independence, and quality of life of those served.

Position Summary:

In this role as a Care Coordinator will provide outreach, engagement, assessment, and person-centered treatment planning for individuals enrolled in specialized programming. The Care Coordinator engages one on one with individuals to integrate and coordinate care, support care transitions, and delivery of treatment.

 Responsibilities:

• Support outreach and engagement efforts to individuals to provide information about the specialized programming
• Assist in gathering data to support the assessment process
• In collaboration with the Nurse Manager, Clinical Care Coordinator, and other staff, identify cultural and linguistic needs and preferences and deliver person-centered care based on those needs
• Provide community-based services to individuals with mental illness and Cooccurring disorders and collaborate with the care team and staff that have expertise in mental illness
• Continuously identify and resolve barriers to meeting goals complying with the Person-Centered Treatment Plan and report such barriers identified to the assigned coordinator
• Support the individual in goal achievement by scheduling follow-up contacts as needed and appropriate. Assess progress against the care plan goals and modify as needed
• Facilitate referrals to care, transportation, and other supports to ensure that individuals attend appointments. Assist with transportation to needed appointments as necessary
• Assist Enrollee in navigating the network of community-based services and information
• Support safe transitions of care for individuals moving between care settings and services.
• Facilitate communication between individuals or designated representative and medical, behavioral, and social service providers
• Attend meetings as required
• Participate in supervision with supervisor as required
• Complete all required documentation in a timely and accurate manner
• Participate in trainings as required
• Assist with making reminder phone calls for appointments
• Other duties as assigned

 Qualifications:

• Associate’s or Bachelor’s degree in behavioral health related field preferred
• Prior experience in behavioral health support programs preferred
• Knowledge of local resources, navigating health, behavioral health and/or substance use treatment systems preferred
• Valid Driver’s license, and reliable transportation
• Knowledge of Substance Use Disorder treatment paths
• Excellent Verbal and written communication skills
• Excellent customer service skills