PROGRAM DESCRIPTION:
The Family Child Care System is a network of licensed family childcare educators that provides
early education and care to small groups of children in their homes in neighborhoods throughout
Berkshire County.

RESPONSIBLE TO: The Family Child Care Program Director

BASIC FUNCTION:
The Family Engagement Home Visitor is responsible for case management and support services
to all the families enrolled in the System. These services include counseling parents on selecting
childcare, assisting with enrolling children, arranging transportation services and referring families
to other agencies for additional services. The deliverance of a high quality childcare and family
support in a family childcare setting is the primary goal.

SPECIFIC RESPONSIBILITIES:
A. Enrollment and Placement of Children:

? Works closely with enrollment staff to assist parents concerning child care needs;

? Arranges pre-placement visits to Family Child Care System Educators.

? Works closely with enrollment staff to complete intake process, including all necessary
paperwork.

? Determines eligibility and arranges transportation for children; provides on-going
communication to ensure placement is satisfactory to parent, family and FCC educator.

? Works with enrollment staff to access and update the EEC waitlist in order to match
children to openings in FCC educators’ home; review requests for care; makes appropriate
referrals.

? Shares responsibility of arranging substitute care with Program Director.

B. Services to Children:

? Monitors all placements to assure that individual children’s needs are being met;

? Assist Education Nutrition Specialist with reviewing and monitoring weekly menus for accuracy.

? Observes and documents visits to each FCC home to observe children’s adaptation to child
care setting and progress;

? Serves as an advocate for children and/or parents in obtaining necessary services;

? Functions as part of the FCC team with Child Development Specialist, Education/Nutrition
Specialist, Program Director and FCC Educator

C. Case Management Services/Parent Involvement:

? Provides on-going case management and family support for all families, and makes
referrals to community resources and advocates as needed for parents;

? Maintains a close working relationship with DCF social workers;

? As appropriate, facilitates meetings with parent, Child Development Specialist and DCF
social worker;

? Intervenes when requested by parents, staff or helping agency;

? Conducts home visits to families when appropriate;

? Arranges large and small group parent meetings, in conjunction with Program Director;

? Encourages and stimulates parent participation in the program;

? Completes parent satisfaction surveys annually or upon child care termination.

D. Reporting and Documentation:

? Records contact logs of all contacts, home visits, interventions and referrals.

? Maintains complete children’s records, updating as needed.

? Completes monthly report to Program Director and other reports as directed.

? Keeps updated regarding status of new enrollments, pending terminations and changes,
additions, or terminations, forwarding all paperwork to the appropriate departments in a
timely manner.

? Files reports of suspected abuse/neglect when necessary, in consultation with Program
Director.

E. FCC Educator Support and Training, in conjunction with the family child care staff:

? Interviews and recommends, in conjunction with Program Director, prospective educators
for sub-contracting.                                                                                                                             

? Facilitates orientation and training with educators in the areas of working with families,
signs of abuse in children, how to report allegations of abuse and networking with other
agencies.

? Assists with planning of annual training in abuse as per CCB Policies.

? Assists with field trips as needed.

F. Additional Responsibilities:

? Recommends to Program Director methods of improving services and elimination of gaps in
services.

? Supervises social work interns and/ or work study students, as designated.

? Attends FCC staff meetings, FCC educator meetings and other appropriate meetings.

? As requested, acts as supervisor in absence of the Program Director.

? Other duties as assigned.

GENERAL EXPECTATIONS:
1. Demonstrate regular, dependable and punctual attendance.

2. Maintain a neat and orderly work environment.

3. Demonstrate friendliness, politeness and cooperation with other staff members, clients,
supervisors, family childcare educators, vendors, and members of the community.

4. Must demonstrate a commitment to value diversity and contribute to an equitable and inclusive
working environment

5. Adhere to policies of CCB, as stated in the Personnel Policies, including dress code,
confidentiality, WISP, information and technology, boundaries and Employee Standard of
Conduct.

6. Prioritize work and assignments in order to meet established deadlines.

7. Continues professional development through seminars, conferences, college/graduate course
work, and State-sponsored trainings. Completes an individual professional development plan
(IPDP).

8. Conducts selfevaluation of performance; willingness to accept constructive criticism and where
appropriate, change behavior.

WORK SCHEDULE AND YEAR: This is a 30 hour per week, year-round position. Some evening or weekend meetings/events will be required, outside of traditional working hours.

SALARY RANGE:  $17 to $19 per hour, with full benefits

QUALIFICATIONS:                                                                                                                              1. Degree in social work, sociology, counseling, early education or a related field.

2. A minimum of at least one year of relevant experience working with high-risk families, case
management services or early childhood education experience. Knowledge of local parent
and child community resources is highly desirable.

3. Ability to deal tactfully, respectfully and maintain a working professional relationship with
consumers, FCC educators, CCB staff, and other professional and non- professional
members in the community.

4. Must be sensitive to the needs of parents and the stressors in their lives and to interact in a
positive, respectful way with many different parents, children and community members.

5. Positive attitude, understanding, and commitment toward Strengthening Families
philosophy, family engagement and family support.

6. Strong organization skills including the ability to multi-task, manage a caseload and a
variety of responsibilities and priorities.

7. Must be able to document succinctly and accurately with attention to detail when
completing and maintaining records.

8. Working knowledge and ability to use standard office equipment, such as the telephone,
copier, fax, calculator, as well as computers and their respective software programs.

9. Understanding of early childhood development and QRIS as well as EEC Lead Teacher
certification are highly desirable.

10. Ability to work as member of diverse team of professionals.

11. Must be willing to complete a criminal offender’s record check and a motor vehicle check.

WORK ENVIRONMENT AND PHYSICAL REQUIREMENTS:
Time is spent at the FCC office and in FCC homes in the community. Ability to travel to and from
family childcare homes and to the parent’s homes. Some groups, workshops, family events and
meetings will occur in the community. Ability to occasionally transport children between the homes and the educators’ homes, in a car and/or van; must have valid driver’s license.

Employees work under typical office conditions, at a desk or workstation, and the noise level is
usually quiet. Employees are regularly required to sit, walk, stand, talk or hear, both in person and
by telephone; use hands repeatedly to handle and operate standard office equipment; reach with
both hands and lift up to 40 pounds. Must be able to lift and carry children weighing up to 40
pounds. Must be able to provide documentation of good physical and mental health, freedom from communicable diseases, and evidence of up-to-date immunizations.