Job: Information and Referral Worker

Elder Services of Berkshire County
877 South Street - STE 4E
PITTSFIELD, MA 01201

Website:esbci.org

Company Description:
The mission of Elder Services of Berkshire County, Inc. is to provide Berkshire elders, caregivers, and individuals with disabilities the opportunity to live with dignity, independence, and self-determination, and to achieve the highest possible quality of life. Excellent Benefits include Health Insurance, Free Dental Insurance for Full-time positions, Vision Plan, Pension Plan, Life Insurance, Twelve Paid Holidays, three weeks paid Vacation in the first year, Sick and Personal Days, Employee Assistance Program. Public Services Loan Forgiveness Program may apply.

Job Title:
Information and Referral Worker
Salary Range:Location:
Pittsfield
Job Type:Category:
Full TimeAdministrative/Clerical/Data Entry
Education Level:Work Experience:
Bachelor's Degree
Preferred
Skills/Certifications/Licenses:
- Preference:
Description:
Seeking detail-oriented, consumer-focused professional to provide information to callers regarding services, programs, and community resources available to meet the needs of elders and the disabled community. Proficiency in Microsoft office and experience using databases, excellent interpersonal communication skills, professional telephone manner, dedication to excellent customer service, and basic office skills are required.
Requirements:
Bachelor Degree in human services or related field preferred, or a minimum of three years’ experience working with elders and/or telephone information and referral is required.