Office Manager Job Opening in Sheffield, MA

Location:   Sheffield, MA

Schedule:   Mon-Fri 9a-5p (paid working lunch or unpaid 30 minutes)

Salary:   $21-$25/hr (DOE)

Position Summary:

The overall responsibility includes all receptionist, clerical and catering administrative duties., completed at the desk of the office in Sheffield, MA for an established catering company/cafe. As the front-line employee, the role is extremely important for maintaining customer experience and satisfaction.

Essential Duties and Responsibilities:

Management of Front office:

• Organization of all files & file cabinets
• Monitor and maintain office supplies
• Monthly maintenance of office equipment
• Answer and respond to customer telephone and e-mail requests
• Prepare and manage outgoing and incoming mail
• Communication of orders within the organization/locations
• Renew Permits & Licenses
• Prepare weekly timecards for Headquarter and Store employees
• Mail weekly vendor checks
• Daily Post Office visits
• Schedule meetings and appointments
• Assist in “On Boarding” process for new hires

Catering- Off Premise:

• Intake of customer inquiries
• Organization, coordination and communication of customer file to include:
• Menus and menu update
• Itinerary
• Pricing
• Labor sheets
• Rentals
• Directions
• Pictures
• 3 Ring Folder for Day of Event
• Prep Sheets
• Dry Goods Sheets
• Road Maps for day of Event
• Final Counts
• Deposits, Confirmation, final billing & follow up
• Thank you
• Employee Time Sheets (payroll)
• Travel Directions
• Enter customer information/billing into Quickbooks

Catering- Carry Out Menu:

• Sales
• Prepare Order Sheets
• Disburse Orders to all departments involved including pick up location
• Put together and paper goods, plastic ware and serving utensils
• Charge customer if not paid at pick up

Banking and Accounting:

• Prepare deposits for Bank
• Record Deposits in Quickbooks
• Cross off Deposits in daily Logbook
• Record Catering Deposits for future events in Logbook

Qualifications and Skills:

• Three to five years of work experience in administrative and office management
• Proficiency in Quickbooks, Microsoft Outlook, Excel, and Word
• Attention to detail and problem-solving skills
• Hands on experience with office machines (i.e., fax machine, computers, and printers)
• Strong organization and planning skills in fast paced environment
• Personable and customer focused