Network and Telecommunications Technician (Staff Assistant)

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Massachusetts College of Liberal Arts
375 Church Street
NORTH ADAMS, MA 01247

Phone:(413)662-5597
Fax:(413)662-5578
Website: mcla.edu/About_MCLA/jobs

Company Description:
Massachusetts College of Liberal Arts (MCLA) is a dynamic and vibrant four-year public college located in the beautiful Berkshire Hills of Western Massachusetts. Founded in 1894, MCLA is the Commonwealth's public liberal arts college of the Massachusetts State University System. MCLA is a member of the Council of Public Liberal Arts Colleges (COPLAC), a national consortium positioned at the forefront of the conversation on the value of a liberal arts education. MCLA was named one of U.S. News and World Report's Top Public Schools in 2018.

Network and Telecommunications Technician (Staff Assistant)
Adams
Full Time
IT Network Administrator
Bachelor's Degree
Required

The Computer Support Services department seeks a staff assistant to aid senior Information Technology team members with installing, maintaining, reviewing and modifying the College's data network and telecommunications systems. 

DETAILED STATEMENT OF DUTIES AND RESPONSIBILITIES:

  • Assist the network and systems team with the Installation and Maintenance of the College's data network.
  • Provide assistance to the Desktop Support team as needed.
  • Provide support for PBX and VoIP systems and end-points, cellular devices, and mobile device management systems.
  • Update and maintain documentation for any system changes performed as well as E911 reporting.
  • Participate as team member in evaluation of current and future hardware and software needs.
  • Interact professionally with all College departments and outside vendors.
  • May serve in the on-call duty rotation by responding to weekend emergencies in accordance with the department's emergency response procedures.
  • Bachelor's degree in Computer Science or a related field, or four (4) years relevant experience.
  • Experience in installing and supporting complex, technological systems.
  • Knowledge of TCP/IP networking.
  • Experience with client/server systems on Windows and Linux/UNIX/Mac OS.
  • Experience working as part of an information technology team.
  • Ability to collaborate with individuals across the college.
  • The position works, or has the potential to work on, the Criminal Justice Information Services system and is subject to periodic criminal background checks and fingerprinting.


Additional Information:

This is a full-time, benefits-eligible, position in the APA bargaining unit. The salary range for this position is $60,000-$65,000 annually.

The deadline for applications is August 12, 2022. 

It is the policy of Massachusetts College of Liberal Arts that all employees be vaccinated against COVID-19 before they begin employment. Proof of the COVID-19 vaccine, including booster, is required of all individuals hired by MCLA, to be verified after an offer of employment has been made, and as part of the background check process. Prospective employees may submit a request for exemption based on a religious and/or medical basis, to Human Resources.

Massachusetts College of Liberal Arts does not discriminate on the basis of sex in any education program or activity that they operate, which extends to admission and employment at MCLA. MCLA is required by Title IX of the Education Amendments of 1972 ("Title IX") to not discriminate in such a manner. Inquiries about the application of Title IX may be directed to each respective MCLA's Title IX Coordinator, to the Assistant Secretary of the Department of Education Office for Civil Rights, or both.

Christopher Hays
Interim Title IX Coordinator and Equal Opportunity Officer for Employees
Phone: (413) 662-5597
Email: christopher.hays@mcla.edu
Mailing Address: 375 Church Street, North Adams, MA 01247

U.S. Department of Education, Office for Civil Rights 
33 Arch Street, 9th Floor Boston, MA 02119-1424 
Telephone: (617) 289-0111; FAX: (617) 289-0150; TDD (877) 521-2172 
Email: OCR.Boston@ed.gov

 

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